Stoke-on-Trent, United Kingdom
499 Newcastle Rd
N/A
+441782711661
Great friendly staff. Service and MOT while I waited. Made me coffee on demand and free WiFi. Just as well as it took about 4 hours overall. Price quoted upfront so you know what you're paying in advance. Selection of used motors to view when you get bored.
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Thanks Service Team ! New aircon for my Subaru WRX STi was needed under warranty. Very friendly, helpful and went above and beyond to keep me very happy. Big Thanks. Jon. Highly recommended.
Tried to book in for service, mot and safety recall issue two weeks ago via online service. Had acknowledgement email saying someone would be in contact, but not heard from again. Will find someone else to work on the car EDIT 4 June. I acknowledge the response today. While issues happen and systems can fail to work, customer service is something that one can take ownership of, so while I note, that the response tells me what I can now do, and far be it for me to tell you how to run customer services, surely the onus is on your business to make contact with me to rectify the outstanding issue? I also note the inclusion of Richards details, and also advise that I have had contact with Richard a month ago on the Subaru XV FB page where he invited me to DM him, which I did on 2 May, over a month ago, and still have not had a response. If there is no appetite for customer service or my business, I remain happy to spend my money elsewhere.
I’ve been using pinkstones Subaru for all my servicing work ,maintenance ,parts & accessories now in my 5th year with them, I’d just like to say to mr Richard crookes & the team a massive thank you for your help & support nothing is to much trouble extremely professional & courteous & alwAys seem to bend over backwards for me I had the 2nd service carried out on my Subaru levorg GT yesterday everything done as it should be my car is running perfect & worth every penny I spend with pinkstones to keep it ruining as it should , i speak as I find & highly recommended them thanks again guy
Great team of sales people Steph really on the ball. Thanks
Good place to order parts from
Deli
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