Stourbridge, United Kingdom
7 High St, Amblecote
N/A
+441384395852
Geoff Hill Ltd. My Dad's fridge freezer packed up during lock-down and he was in a state as he does not know a thing about the internet. A quick local search and a call and it was sorted. They could not have been more helpful, they found a likely match for the old one and could delver AM the next day. As it turns out it wasn't required. the advice they gave over the phone sorted the problem and the old one worked again. They may have 'lost' a sale, but they now have a customer life. Outstanding service!
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Excellent service from in store to delivery, thank you for even returning to collect my old freezer after you delivered the new one so that l could keep my food frozen whilst the new one stood for 24 hours. Thoroughly recommend to anyone, buy local and support brilliant service like this.
Click and collect online, had email confirmation. Arrived at store following day (not local) payment made, they then check the warehouse and no stock. Refunded my card but that could take days to go through depending on bank. This company used to be decent years ago, just seems a bit shambolic now. I always try and support more local independent business but it's no wonder people stick to the big firms. Thanks for nowt!
This is a great little electrical store and it was when it was the locally famous Geoff Hill store. I reserved a washing machine and was promptly called when it arrived in stock. When purchasing it I was served by a pleasant smiley lady who had great customer service. The only thing missing was a name badge as I like to know who I’m dealing with. The washer was delivered and I paid for installation and for the old appliance to be removed which happened. The only criticism is the delivery staff left the large screws from the packaging over the floor and luckily I had trainers on when I trod on one a few minutes after they’d left. Naughty naughty
Good electrical items very good service and prices
Deli
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