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Stratstone MINI Hull

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Hull, United Kingdom

stratstone.com
Car dealer· Auto parts manufacturer· Auto repair shop· Car rental agency· Used car dealer· Auto parts store· Car inspection station· Truck dealer· Used truck dealer

Stratstone MINI Hull Reviews | Rating 4.1 out of 5 stars (8 reviews)

Stratstone MINI Hull is located in Hull, United Kingdom on Citadel Way. Stratstone MINI Hull is rated 4.1 out of 5 in the category car dealer in United Kingdom.

Address

Citadel Way

Price range

$$

Phone

+44 1482605555

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Offerings

Car hireOil change

Open hours

...
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A

Alex Kirby

Didn't go in as it's closed on Sundays looks fabulous and I have previously found staff pleasant.

M

Martin Shaw

Brilliant service thanks to Steve and Greg for another great purchase 5 STARS.

J

John Bailey

I am not one for posting negative comments about a business but I just feel that people should know about my experience over the last 5 years with Stratstone Hull. I bought a new car from them in 2015 and have always booked a courtesy Car or a while you wait service. On three separate occasion I have turned up to be told I did not book the car or while you wait. Then for a manager to say they are going to check the call and never come back. But this is nothing compared to what happened During the Covid outbreak. I booked my car in for Feb just before it turned 5 In March so I got my final service on my package. They cancelled this due to Covid and I understood why, however when I took the car in today at the first opportunity I have had since they reopened they have said they are going to charge me over 280 because it is over 5. If you live in hull and want a BMW or Mini go to Marshall’s of Grimsby I have just ordered a new JCW Clubman form there and they are brilliant. And the new service pack means you can take it to any Mini dealer but I will not be using Stratstone after today after sales is shocking.

A

Andy Springall

Very courteous and straight forward everything was as promised.

D

Deborah Lord

Lovely experience buying my new Mini Countryman at Stratstone Hull. Relaxed experience and great deal.

D

Derek Abbott

Outstanding staff and polite

R

rich chud

Don't use these people be warned. Bought a mini from them, they can't help enough until you pay up and your warranty has expired, but after that your on your own. My wife was stuck without power to the car for three days, it just went dead (not battery) asked for advice, they hadn't a clue what was wrong. They don't even know how the product they're selling works.( let us know how you get on is what they said). An independent engineer said he would fix it for a 300 I sorted it out myself for 2. Be warned all Mini's will have this problem you will be stranded!!!! As for your response how he hell could I bring it in for inspection when it was totally dead? Why do you think my wife who was stranded was on the phone with you experts asking for advice? Only to be told "let us know how you get on" You could have helped her by sending someone out to reassure her, after all the customer loyalty and business we have given you over the years it's the least you could have done. Muppets!! Ps. We would have gladly paid for you assistance if it had been offered.

T

Tanya Baker

Seamless aftercare service received from Ben Pollard. Knows his stuff, is on the ball 24/7 and incredibly knowledgeable. Definitely call him to book your service or repair in because his service is A1!

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