West Byfleet, United Kingdom
15 Station Approach
N/A
+441932355755
In December 2015 Stuart Murphy completed the purchase of our home for us. We had used Stuart several times previously and highly regarded his service. Unfortunately, he retired in 2019 and his business was taken over by The Law Firm Group (TLFG). Recently we had to request our conveyancing file back from TLFG because of a neighbour dispute (they were trying to remove some of our driveway access rights). Despite multiple requests for the complete file, and stressing the urgency of the matter, after several days I only received 1 document. After further chasing I was told the file would only be released on payment of 312.00. I queried this as The Law Society guide notes state most of the documents were my property. I was told the file had to be 'perused' and scanned. I queried the cost to be told whilst the job would be done by an admin assistant, there was no charge rate for that so I'd have to pay a partner's rate. Because of the urgency I had no option other than to pay the 312.00 which I advised was being done under duress. I was deeply shocked and disturbed by the experience and can only advise people DO NOT TO USE THIS FIRM unless they are willing to be ripped off.
like
Did my conveyancing when buying a flat, made the costs clear, kept me updated with everything that was happening, quick to act on correspondence from both sides, extremely thorough when going through the paperwork, asked me to his office to go through everything in person, would highly recommend.
Thé téléphonist was rude and unhelpful, very obstructive slammed down the phone. I would not recommend this company. She simply wanted to do what she wanted and not what was required and she was not qualified to make decisions for people she does not know. Her behaviour lead to a free service to remove someone off Deeds that is alive and a house owned partly by a dead person. So funny ! All for free!
Deli
The best companies in the category 'Deli'