Sutton, United Kingdom
2 Sandiford Rd
N/A
+442086414288
Absolutely fantastic service from Condell, concerned after reading a few reviews but Bill Truss delivered on service price and communication. Will be using again!!! I’m based in Norwich and deliveries arrived when I was informed they would. Drivers polite and helpful, don’t be put off, great company!
like
Ordered a Velux Roof Terrace over the phone after Condell came up the cheapest after an online search. I have nothing but praise for their staff, especially Mick. Their advice was excellent and their communication was spot on at every point of the sales process. I'm in the north east and never used Condell but I certainly will in the future.
Bad service. Bad staff. Ordered a lintle online, entered a preferred delivery date to which I received confirmation. It states that if you are not there when the item arrives to assist offloading you can incur charges, so made sure I had the day off. When it came to the day I phoned and they said it was sent out and to ring tufnells for delivery time, but tufnells knew nothing about it. Turns out condells forgot to even send even though I had payed. Then they said it's going to be sent out the following Monday, and I said it's no good will have to be Tuesday as it's my next day off, to which the guy on the phone paused and um'd an ar'd and said ok it will be sent tuesday, as and you'll never guess what happened?? It came Monday. When I was not there.
I use this company many years. The best price's and service. Highly recommended
Avoid. I'm a surveyor, been in building trade over 20yr, never have I been messed around and lied to as much as this, my lintels are a WEEK late, i ring to ask what's going on and I'm told they've been dispatched, I ring next day and they say its with courier and I'll have to wait, I ring back day after and they confirm they're with courier and will definitely be with me for next day so I can get brickies on site... I ring back day after because they didn't show up again and I'm told they haven't been dispatched but will have to wait a few more days because they've missed the cut off time for dispatch?? Who pays the brickies for the 3 lost days for condell's incompetence?? absolute joke. Just pay the extra 10 and go to jewsons or something, far better service and they don't tell lies that cost you money. Avoid.
Very reliable and honest building merchant. Always willing to go extra mile. Been dealing with them for last 3 years!
Flawless service from start to finnish
Avoid, avoid, avoid! They advertise one price online, they confirm via the online chat you can go and order from shop, and when you arrive at the shop they charge you 32% more !! Thats unacceptable and I would not use them ever again, plenty of other decent businesses around
Deli
The best companies in the category 'Deli'