Sutton-in-Ashfield, United Kingdom
Portland Square
N/A
+44 3457888444
Wheelchair-accessible entrance
Absolutely useless All I wanted was a simple transfer between accounts They refused to do this stating I would incur charges, I assured them that I wouldn't but they still insisted I would and stated that they would not and could not do it in branch even after I told them I'd take a chance on the charges (knowing all along that I would not have any penalties) The only thing they would offer was a card with a customer service contact. On returning home I called the number and surprise surprise it could have been done in branch the guy in customer service was excellent (unlike the one in branch) and sorted the transfer out with no fuss Just as a final note the young man in branch was also very rude and condescending when I advised that I didn't trust the natwest app If it wasn't for the excellent customer service I received from the call center I would be switching my account I will not be using this branch again Final footnote I didn't rec any penalty charges
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Tip top branch of Nat West. I'm in
ive always found the staff here super helpful and smiley particularly the sutton in ashfield branch..its location is just off the main road thru and so is easy to find, very clean, warm and welcoming inside..if there are any queues they go down pretty quick so waiting time is kept minimal and stress free.
The woman with black hair and glasses has to be the most saracastic and spiteful worker I’ve ever met at a bank (sorry, mafia corporation). Give her some more training on how to properly conduct yourself when speaking to people. Always coming out with NPC answers. Can tell she believes in voting and watches TV. Indoctrinated. Try and see another person if you can. They’re never awkward when illusional money comes their way. They soon put their hands out and grab it. No wonder they’re all corrupt. Illusional money does something to the mind. Stop making it your God.
THE OPENING TIMES FOR THIS BRANCH ARE DIFFERENT TO THE ONES AS STATED HERE GO TO NATWEST WEBSITE FOR ACCURATE TIMES
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