Sutton, United Kingdom
10 Sutton Ct Rd
N/A
Wheelchair-accessible entrance
I really didn't want to post this because the concierge team at the building are great. Unfortunately, a good team cannot excuse the ridiculous two-month long (and still counting) delay there has been in fixing basic building amenities. We moved into No. 10 Sutton Plaza because it promised to deliver a premium living experience. There is currently ONE lift serving 22 floors, the other lift has been out of service since we moved in. With Covid, people are either taking the risk and shoving themselves in the lift with you, or having to wait 10 minutes at a time to get downstairs. To add insult to injury, there's the broken intercom, also broken since we moved in. The never-ending promise to get an engineer out to look at it is getting old now. Engineers have been and gone with zero change. We now have to rush downstairs whenever we have a package, which is completely impossible given the lift situation. The temporary solution to the intercom issue: leaving all the doors to the building unlocked and accessible to all. Great for deliveries, terrible for security, and really surprising that this isn't a more pressing priority than the building's sunset yoga schedule! Considering the almost 2K rent we pay, we're shocked at the poor response time for building maintenance. It's not okay.
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It’s a really great place to live it has a great view from the 10 floor and above.lovely experience
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