Taunton, United Kingdom
Canon St
N/A
+44 1823351785
Wheelchair-accessible entrance
No matter the result this place really does help and support families to return to the community together. The staff are respectful and try there best to make it as comfortable as possible during such an intense process. The work they do with you is really worth it and stuck with me since. I cannot thank them enough for being there throughout such a tough time.
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Me and my partner would give this 10 stars I'f we could this place is brilliant !! All the staff are calm and we'll spoken to you from ariving there until you leave the service they provide for you is exellent we was there for 14 weeks in total and finished everything that was asked from us. All staff and social workers are passionate about there jobs and really do want you to succeed and go home with your baby. One of the hardest things ive had to do in my life and my partner but the best opportunity to change you lifestyle and better your self as a parent and we are so grateful about the assessment and wat its taught us. We want to thank orchard house and say keep up the good work making families that need help get wat they need ur a credit to people and the children. We will keep in touch on our progress but once again THANK YOU
Some of the staff were brilliant but the odd few were always off hand and insulting. 24 hour CCTV surveillance with no privacy and crammed together with other difficult cases adds pressure to your situation. There's no empathy or care it's pure judgement and discrimination against anyone. The therapy is quite often used as a weapon against anyone. Their balance sheet speaks volumes though when yearly they make 2million in profits from the misery of making up that parents aren't good enough to look after the children.
i came to orchard house family centre with my parnter and my baby to prove we could look after our child safely i did not think we would of all come home as a family because of the bad reports on this place but 12 weeks later we are home and we can not thank orchard house euough for there support trust me they are not there to fail you they are there to support you and when we came home we missed it for a week or so because it was home for 12 weeks and we got use to it glad we home now but just talk to staff if you have any worries and they will help you orchard house you was amazing thank you for help and support for getting us all home as a family i rate you 5 star keep it up
Orchard House is completely biased and unprofessional. Families are being separated without just cause. I saw it constantly during my time here. Numerous staff members have told me that most families do not go home together. I was told by one family support worker that to pass they want to see an above average standard of parenting, as they expect things will 'slip' if a family arrives back home. I was also told to follow all advice mindlessly by a social worker, whether or not it was in my children's interest to do so. This place needs shutting down. It's simply a gulag for vulnerable or disobedient families.
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