Coalville, United Kingdom
Unit A, Lombard House, Belvoir Rd
N/A
+441163090223
Absolutely brilliant! We read a lot of the previous reviews and the newer ones are much better than the older so decided to go ahead and use them. Really good quality; especially for the price, perfect fit for specific sizes and shapes and quicker delivery than we expected. The replies over email were quick and well written and made it very easy to work with the company. Would recommend to anyone looking for acrylic and to ignore the older reviews as they’ve obviously had a change at some point and upped their game. Definitely will use again if we need stuff again.
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Likewise I'm glad I didn't see the bad reviews. My experience was excellent. I ordered two sheets of acrylic and they arrived promptly and we'll packaged. Very pleased and would use again.
I am glad I didn't see these reviews before buying as I wouldn't have, however I had a great experience. Bought an acrylic mirror sheet. Good customer service on the chat and the item came as ordered 3 days later, very well packaged. Excellent quality and would buy again.
I ordered 3 sheets to be cut to different sizes around 5ft square and all were done perfectly but my job did not need a perfect cut, i couldn't find them cheaper and in good quality also delivery was very swift i would recommend and use the company again if i ever need more acrylic sheets.
All perfectly cut to sizes I ordered..well packed and delivered in good time..I would recommend and use again myself..
Like a number of posts these guys don't deserve one star. Im writing to let people know it's best to avoid. We had a completely incorrect item delivered (Wong size and opacity) in effect someone else's order. we spent over a month simply trying to acquire our original piece and this was never forthcoming and so we have spent 6 months trying to get our money back and still haven't been given our money back.
I ordered a white frosted perspex disc with express delivery as i had a last minute order from a customer. It arrived on time, but was not frosted, was solid gloss. I rang to arrange a return and receive the correct order & was advised to send over photos via email. I had to ring again a few hours later after no response via email & also explained i had paid for express delivery as i needed it urgently, i was assured that a replacement was being sent out. I received nothing the following day so again.. rang up to chase it and beg for another to be sent next day delivery so i didn’t let my customer down. The next day my replacement arrived... THE SAME SOLID GLOSS So again.. i rang, i sent photos, got no response, rang again.. constant chasing and getting no where. Was told that what i received was actually correct, that their white frosted is gloss on one side & not opaque and that i wasn’t getting a replacement. So I sent evidence over to show that the photos & description on their website state that BOTH sides are frosted and it lets light pass through thus not solid opaque and if i wasn’t receiving a replacement then i would accept a refund. I received a very blunt reply “you will get a refund in full.” 2 week later.. no refund.
I ordered 12 sheets of clear acrylic, paid for 3 day delivery. After 3 days, no sheets, so I rang to check. I was told that they would check with the warehouse and get back to me. No communication received and next day I rang again only to be told there was a problem in that my order had not been processed. I was assured that it would then be a priority order and would be delivered next day. By 6 pm the following day nothing had arrived, and on checking the tracking details, the carrier (TNT) had reported the delivery site inaccessible. I managed to get the sheets by going to the TNT depot. Apparently their 7.5 ton vehicle couldn't reach me, which was ludicrous as I have had much bigger deliveries. In fact the next morning, my immediate neighbour had 10 ton of aggregate dropped off. I need another 24 sheets in a week or two, and I will be looking somewhere else. A shame really, as the product was excellent quality and the cheapest price around
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