Paignton, United Kingdom
49 Torquay Rd
N/A
+44 1803710002
Still recovering from the nightmare experience of this Care Team, the few great Carers employed by them are moved around, and the inept, no experience carers, of which there are plenty, used my home like it was a Playground. Served food that was still frozen, smoked in the kitchen, were disrespectful to me. Used my brain damaged daughter's photo on Social Media, without my permission. One Carer employed by them self harms and shows her scars to vulnerable people. I received threats from their senior management, for reporting them, and am glad these people no longer are in my home. I have new Carers, who behave professionally and do not abuse my kindness.
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Great company to work for, very caring and understanding. Fantastic care staff who go above and beyond. Very approachable managers who will listen to any concerns and act upon quickly.
Highly responsive with a true, unparalleled commitment to care. I love this company because they are always working on the bigger picture to innovate for the future.
Incompetent staff who sometimes understand little English & who complain that they are poorly paid.Different “carers” constantly - often not the ones on the list. Confusing rota list, staff rarely arriving at the time stated so interrupt mealtimes. One or two carers have shown common sense but they don’t last!
Hope to be a fantastic care company for my mum in Feb time
Poor customer service. Bad uncaring staff who talk behind your back. Inflexible in hours and staff do not turn up
Deli
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