Reading, United Kingdom
21A Craven Rd
N/A
+441183227202
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
The Doctor i spoke to was lovely and supportive and made everything so much more comfortable for me. The lady on the phone when trying to book the appointment was dismissive and seemed distracted and the phone lines were poor. Overall it seems positive and i have edited this review because it was rash and unfair due to my stress of the situation
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Had a really wonderful experience. Got seen pretty quickly and had the most wonderful nurse look after me and give me all the information I needed in a very kind manner. Thanks Rachel!
These guys are lovely. The waiting room is often full, but at least people aren't coughing and spluttering Once you go through, the nurses are calm, sympathetic, and understanding. I felt treated with care. Asked for the mobile notification, and received it in 2 weeks.
Don't be deterred by the bad reviews. It's a small clinic and lots of people visit it daily so there's going to be a wait. If you don't want the wait there's always the option to order a home kit. I've always had good experiences here and the doctors do well at making you feel at ease. As a student who lives in a big city which, surprisingly, doesn't offer local GUM clinics it's a big relief to have one here.
I've been using this clinic for five years and have had a good experience during that time, however, lately, information about the service and delivery of service is inconsistent with front of house staff (face to face and on the telephone), whereas the advisors seem more reliable with the information they provide and working to a reasonable standard. Overall, everyone is friendly and approachable.
Deli
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