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The Garage Door Company

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Luton, United Kingdom

thegaragedoorcompany.ltd.uk
Garage door supplier

The Garage Door Company Reviews | Rating 4.2 out of 5 stars (5 reviews)

The Garage Door Company is located in Luton, United Kingdom on 5-9, North Luton Industrial Estate, Sedgewick Road. The Garage Door Company is rated 4.2 out of 5 in the category garage door supplier in United Kingdom.

Address

5-9, North Luton Industrial Estate, Sedgewick Road

Phone

+44 1582638832

Open hours

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The Snoops

We received a flyer through our door with photos of garage doors and had been thinking about a new one for years. Both price and design looked very good. We were nervous buying from a company that we had not received a personal recommendation to buy , from but decided to enquire. However, from the moment that I spoke to the ladies in the Customer Service Team, to the man that came out to measure up, they were just excellent. Extremely professional , helpful and nothing was too much trouble. We were nervous about paying half the cost up front but we looked at other reviews and saw that other people had been concerned but said not to be. They were right. The quality and finish of the garage door is excellent and even when we had a small issue to sort out , nothing was too much trouble. Great service and very nice people to deal with. We totally recommend this Company and I actually called to thank the Head Office to say that The Garage Door Company are the best company that I have ever dealt with and what a pity more aren’t like them! Mrs S Todd - Hertfordshire

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Val Mogridge

Went and viewed at Luton Showroom, once building nearing completion, arranged for survey and final price. All done very efficiently via emails etc. When ready for installation contacted and arranged date. Have to say was apprehensive when time got to 5 pm did not think would get fitting done that day. Phone call received from fitter Ryan who said will definitely get installed that day. Ryan arrived as promised and worked efficiently, ensuring all satisfactory. What a great service, would definitely recommend.

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Ann Daniels

Excellent service. Visited me, gave advice on what would suit my needs and provided a quote really punctually. On the fitting day the guys were very professional and friendly.

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Roy Trzeciak-Hicks

Matched a cheaper quote even though the cheaper one did not have the built in alarm, Came to fit quicker than estimated by a long way, Fitted 2 doors nice and quick, great job. Very happy with the doors

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Vince Reynard

Sadly I cannot give negative stars! Absolute shambles from the start. They had to measure twice because of lost measurements. When eventually delivered the frame was the wrong colour and the side door was too large. Many weeks later (after a promise of only 2 weeks) the side door arrived and was bodged in place. A poor fit which does not fit squarely. At the first attempt to open, the handle came away. The securing screw had not been tightened. Just about sums them up. The doors themselves (steel corrugated) have gaps all around and down the middle. No attempt was made to seal the frame to the brickwork. More gaps than a picket fence! The check bars are held on with cheap self tappers. These came loose in days making the doors impossible to close by my wife. Countersunk screws holding the lock striker on were too small, so the striker was loose and the door rattled. And on and on. I have had to effectively rebuild them with rivnuts and bolts. Seal the gaps and frame, insulate and line the doors etc etc. Dreadful product, poorly fitted in place. Bodge and scarper. EDIT: -------------------------------------------------------------------------------------- Following the owner response. Attached an image of the doors when rebuilt. Why should I bother to prove I am a \genuine customer\ other than the above. We had plenty of correspondence at the time! The work was done mid 2016. House a property post code starting HP15. One fault I was unable to correct was in the side door closure. It touches at the bottom and has a 10mm gap at the top!! Do you want an image of that as well? ---------------------------------- EDIT 2 Calling you back would not correct the frame being the wrong colour, the doors having more air gaps than a colander or them being held together with self tappers! I got a discount because I refused to pay full price! I cannot recall much \good will\ either way.

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