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The Homewares Company

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London, United Kingdom

thehomewarescompany.com
Home goods store· Baking supply store· Cake decorating equipment shop· Bathroom supply store· Kitchen supply store

The Homewares Company Reviews | Rating 2.1 out of 5 stars (8 reviews)

The Homewares Company is located in London, United Kingdom on 623 High Rd Leyton, Leyton,. The Homewares Company is rated 2.1 out of 5 in the category home goods store in United Kingdom.

Address

623 High Rd Leyton, Leyton,

Phone

+44 8006899298

Service options

DeliveryIn-store shopping

Open hours

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Roy Cuthbertson

If you have a problem they just ignore you - bought a measuring jug from them at the end of November and within 30 days it melted in the microwave. Manufacturer told me that within that time frame the retailer was responsible for replacement etc. Despite 8 attempts to contact them - 4 emails and 4 phone calls (all of which went to ansaphone) I got No response at all from The Homewares Company - total garbage - customer service non-existent. Fortunately manufacturer eventually resolved the problem but it took 2 months to sort out.

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Jack Hearne

AVOID - SCAM. Put in all of my usual card details to pay for a 20 clock, before my details disappeared and I was suddenly told ‘this payment type cannot be processed, please pay via PayPal’. Left their website, thinking that was an unusual request. 5 days later, 450 had left my account using TransferGo.com, who were very unhelpful in resolving the issue. Luckily, my bank refunded the amount. Have reported.

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Louise Buckley

This is a scam company. I've never encountered anything like this. They take your money then totally ignore your emails asking where the product is. I haven't even had a refund. AVOID AVOID AVOID

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victoria jenkins

This is a shocking company. I bought a hand blender from them which broke and they have failed to respond to my multiple requests for information on a refund or repair. I would advise others not to purchase from them. I would give them no stars if this was an option

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Zaid Daba'een

Worst shopping experience with this seller. I purchased a suitcase online, and never received it. I asked the seller where is it, and 2 days later they said it is out-of-stock and you may change it for something else. I provided them with another suitcase and told them I must receive it within 7 days. They replied after 3 days (a Tuesday) saying, we can send it, but it'll take 5 days. If they just had told me on day one that it was out-of-stock, I could've bought something else, and if they had just replied when I sent them back, they could've sold me the suitcase, but they have the worst customer experience ever.

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Ruth Packer

Product arrived only 3 days after ordering it and is exactly as I expected it - very pleased.

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Raghad Daoud

DON'T ORDER FROM THIS SO CALLED COMPANY! Worst customer service ever!!! I ordered an Aladdin water bottle which was advertised leak proof but when i received the bottle it leaked many times in my handbag causing damage to many valuable items. I then requested a refund at the beginning of December and have chased them many many times via email for the refund and all i hear back from them is we need to speak to finance. Today i decided to call them and they tell me that they haven't received the item but I don't believe them. Why did they not tell me that two months ago? Never did they apologise to me or make an effort to help. I asked to speak to a manager and was told that they wouldn't take my call. DISASTER and waste of money!!!

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Ruth Barrett

Bought a gorgeous Bialetti Cup and Saucer from Homewares Company. Very helpful, very quick delivery and it I am up Leyton way I will definitely pop in for a mooch about.

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