William H Brown Estate Agents

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Thetford, United Kingdom

williamhbrown.co.uk
Real estate agency

William H Brown Estate Agents Reviews | Rating 4.4 out of 5 stars (5 reviews)

William H Brown Estate Agents is located in Thetford, United Kingdom on 9 High St, Watton. William H Brown Estate Agents is rated 4.4 out of 5 in the category real estate agency in United Kingdom.

Address

9 High St, Watton

Phone

+44 1953881951

Accessibility

Wheelchair-accessible entrance

Open hours

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Tommy Jones

I want to thank all the guys here for helping me move into my house, you made the experience so much easier and felt the contact was top notch! would highly recommend Laura and her amazing team.

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Ray McNicol-Brown

Thank you Watton branch for helping us sell our house and make the selling journey as smooth as you could. Would highly recommend other people use you as you helped us through some very difficult situations and made our dream move possible. Hope you enjoyed the chocolates. 10/10

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Jade Brown

Well... not the easiest of ordeals trying to buy our first house. A global pandemic doesn’t help, but we had issues from the start. The mortgage advisor just left a few weeks in to us making an offer and it being accepted for us to start all over again. Plus the offer he got us wasn’t right anyway! We went with the solicitors that WH Brown suggest.... DONT - they are impossible to get hold of, never reply to emails or phone calls and even WH Brown struggled to get hold of them. Advice - never use them. The whole process went on for nearly 5 months - unnecessary really. We were told more information from the venders when we went to measure up then anyone else. The staff at WH Brown were good though - agreed sometimes they wouldn’t call back when they said, but we were also hard to get hold of due to our jobs. I can also imagine with everything going on, they had a large case load. I would like to thank Jake, Laura & Ellie as they seemed to try and push things when they could. Altogether I would use WH Brown again just not their solicitors.

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Jennifer Wood

I put my property up for sale with William H Brown Watton in June and agreed a sale on the 12th August. We only finally moved in January. I understand that Covid may be responsible for a little of the delay however a lot of it was due to the incompetence of the people we had to deal with in the office, particularly Jake. We would regularly phone for an update and be told he would call us back and rarely did and we had to call back again the following day. We were told complete lies such as the buyers having a mortgage in place when the sale was agreed and then having a call a couple of weeks later where we were advised that they were in the process of getting a mortgage not already having one as we were advised at the start. We would not have agreed the sale until their mortgage was actually in place. We even had phone calls months after the sale was agreed to tell us that we had viewings booked in for our property even though they had already sold it for us. The estate agents who were selling the property we bought (Millbanks, Attleborough) gave us more information on how the sales was progressing than William H Brown ever did. I would never recommend that anyone use William H Brown in Watton as the whole process was a joke.

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Georgia Chapman

Highly recommend Laura and her team at William H Brown in Watton. Very professional and went out of their way to make our move quick and smooth even during the pandemic. They're also a very genuine company, we forgot about a refund that was due but they soon reminded us and we got it through swiftly. Thank you for helping us move to our dream house, we are extremely grateful.