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Thomas Exchange UK - KING'S CROSS & EUSTON RD

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London, United Kingdom

tefx.co.uk
Currency exchange service· Money transfer service· Money order service

Thomas Exchange UK - KING'S CROSS & EUSTON RD Reviews | Rating 3.1 out of 5 stars (8 reviews)

Thomas Exchange UK - KING'S CROSS & EUSTON RD is located in London, United Kingdom on 25 Euston Rd. Thomas Exchange UK - KING'S CROSS & EUSTON RD is rated 3.1 out of 5 in the category currency exchange service in United Kingdom.

Address

25 Euston Rd

Phone

+44 2039113811

Service options

No online appointments

Open hours

...
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M

Muhammad Bilal Khalid 1649118

Don’t visit this place please. The guy tried to cheat me when I had to exchange USD into GBP. I think his name was Zac.

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Chris Harding

Great place, speedy service and very friendly staff.

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Dee Dee

Great rates and very nice guys. NO FEES if you’re exchanging cash. Gave me some great info as well abt the next country I’m visiting. Thanks guys!!!!

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Paul McNamara

A couple of weeks ago, I had some of my foreign money (US dollars) converted to British Pound. According to the rules stated on their website- they clearly stated that transactions over 3000 equivalent would require them to capture a Govt. issued photo ID document (fair enough). However, to my shock in spite of the amount of money I converted being closer to 1000 they asked for an ID which they captured on their computer- I had no choice but to handover my ID as I wanted to sell my US dollars. My problem is- IF they need to capture photo ID even for significantly less amount than 3000, they MUST clarify this on their website- that's the honorable thing to do of being transparent than mislead customers and then ask to capture their identity for lesser amount. In response to your reply- Again, your websites does not clarify that you would require "to enter the customer's name and Date of Birth, the easiest and most discreet way to do this is to ask for ID". Many (including myself) may not feel comfortable handing an official document that could be misused. Its best if you kindly update your website T&C so people are fully aware of the requirements in all scenarios before making a transaction.

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Antonia Meixner

Unfortunately I did not catch the name of the gentleman who was helping me, but what excellent service! I arrived after the specified time for reservations, and got my currency the wrong way round, and yet I was met with kindness and patience and managed to exchange my money at a rate which I don't think could be beaten anywhere nearby. It saved me from coming back the next day, and just generally from a lot of hassle. Thanks so much!

D

Dan Fenton

Avoid. Just because this branch is on Euston Road it just takes advantage of tourists. I only went in walking by as I assume I would get the same 5 star service I would get in the Tottenham Court Road branch. Got ripped off by over 2% on their Euro rate, thought in trusting the company name but clearly wrong. I strongly avoid not to be ripped off go to the 5 star reviewed Branch at Tottenham Court Road.

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Lauren Carey

I used Thomas Exchange and they have a very fast and efficient service, great rates so will defiantly be using them again!

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Mateusz Bieniek

I paid barely nothing to buy Polish Zloty, almost as close as TransferWise and Revolut. Thanks a lot!

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