Gloucester, United Kingdom
2 Eastgate St
$$
+44 1452524985
N/A
In-store shopping
Wheelchair-accessible entrance
Craig and the Staff are brilliant. Very helpful and sorted out some issues I was having. Always friendly and go the extra mile to care for customers and know their stuff. Hats off to you guys in these very scary times. 10/10.
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If I could give a 0 star, I will! The guy there promised me to keep my old number, which was a false information. Customer service is not just hard to reach, but absolutely useless, they just asking questions (5 people asked me the same questions) and the result is an apology. The internet doesn’t work, there is unlimited minutes and texts, but every time I make a call it will just cut off because of the reception.... awful! Paying monthly for nothing! Never coming back to Three mobile!
Awful service, despite being rude they don't explain the basic terms of the contract and i ended up paying more than i should, even after my contract was over. Rolling contract or whatever is called. Be aware as they just want to sell for comission
WELL THEY UPED MY MONTHLY BILL FROM 20 TO 30
Paul scarahed my (i belive with a sim tool) tablet now i am stuck with the heap of rubbish He tested my tablet for water damage as it was being swaped as not working properly Now i have to go through Samsung to see if they can fix the tablet issue but i will still be stuck with a damaged scree due to him He walk out the back with it and did not say why Then 10 minutes later came back with the manager with a scratch on it and said they cant do nothing After talking to three customers services i have to so it with Samsung There customers service is disgusting!!!!
Partial staff, very very upset. Call customer care agents were useless to me wasting my time no solution, I thought visiting store would get me a solution but again the same staff didnt even get to discuss my issue. I have got in touch with your agents on call and personal visit to store but i have only receive serviced a good reasonable service two times. Disappointed.
A very positive experience . Due to the current covid situation and myself being in the shielded group I had not ventured out for mths so felt slightly nervous. Soon put at ease when arrived and my mobile issues were dealt with efficiently and professionally by Paul ,thank you
My husbands phone was cloned we spoke to Paul and he was fantastic he went the extra mile to help us and we were very impressed with the service we had a top chap
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