Tiles & Tops Manufacturer Importer Fabricator

Ricky Hall

AVOID LIKE THE PLAGUE. SONALI AND TEAM WAS QUICK TO TAKE OUR DEPOSIT ON 9.6.20. AFTER MY PARTNER GAVE MEASUREMENTS AND WENT TO PICK SLAB THAT WE WANTED AFTER THAT NEVER HEARD ANYTHING. UNTIL 28.6.20 AFTER TRYING FOR 4 DAYS AND PROMISES OF A CALL BACK FOR TEMPLATE THEY ANSWERED MY BUILDERS NUMBER REALISING ITS FOR MY ADDRESS QUICKLY HUNG UP. AFTER A FEW MORE DAYS THEN FINALLY MANAGED TO TURN UP TOKE TEMPLATE. THATS WHEN THER REAL PROBLEMS STARTED. WITH THE PROMISE OF A FITTING ON THE 6.7.20 WHICH THEY NEVER TURNED UP AND AGAIN ON THE 7.7.20 FINALLY SOMEONE CALLS ME SAYING THAT IT WILL BE 100% ON THE 10.7.20 WHICH NEVER HAPPENED. FINALLY GOT HOLD OF SOMEONE ON THE MONDAY 13.7.20 ONLY TO BE TOLD SONALI IS DEMANDING MORE MONEY FROM US SHE WANTED ANOTHER 700 ON TOP OF THE QUOTE WE ALREADY PAID DEPOSIT FOR. SO I LOOKED MORE INTO COMPANY AND NOTICED THAT THEY ARE TAKEN DEPOSITS FOR TILES AND TOPS WHICH IS DISSOLVED WHICH IS ILLEGAL. AFTER MANAGING TO GET IN TOUCH WITH SOMEONE AT THE OFFICE I GAVE THEM THE CHANCE SORT ALL THIS OUT AND THEY HAVE GIVEN ME A NEW DATE FOR FITTING ASWELL AS AGREEING TO PAY THE EXTRA 700 THEY SAID I AM ALL BOOKED IN FOR THE 24.7.20 IN WHICH THEY NEVER STUCK TO. ONLY TO BE TOLD THAT THE SLAB WE PICKED WAS NOT AVAILABLE SO I CALLED THE PLACE WHERE WE PICKED THE SLAB AND THEY SAID THAT THERE HAS BEEN NO ORDER FROM THEM AND OUR SLAB WAS NOT THERE. SO I HAVE ASKED FOR A REFUND ON THE 24.7.20 WHICH IS IMPOSSIBLE TO GET BACK FROM THEM IT LOOKS THEY ARE (SCAMMERS) THEN GET A PHONE CALL FROM ANOTHER GUY AS WE HAVE NOT HAD NO CONTACT WITH SONALI SINCE PAYIN DEPOSIT ASKING IF WE CAN AGREE ON ANOTHER SLAB AT THIS POINT WE JUST WANT OUR WORKTOPS DONE SO WE AGREED TO THIS NOW WE OUR BEING TOLD THAT THIS WORK TOP HAS NOT ARRIVED SO WILL NOT BE GETTING FITTED AVOID AVOID AVOID USELESS COMPANY STILL TRYING TO GET MY DEPOSIT BACK

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