Blackburn, United Kingdom
Adhan House Unit, 17 Temple Drive
N/A
+441254667666
Excellent service from Tilezone. Even though my order was a small one, I was still offered first-class service. Will definitely be re-ordering!
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Excellent service. Nice touch having the what’s app connection. Goods as described, great price, delivered promptly .
1 box of tiles was missing. When I called them they said the correct amount had been scanned and dispatched but when I counted myself I was 1 short. I had to spend more and buy locally. Really annoyed.
Avoid purchasing anything from Tile Zone. I have experienced by far the worst customer service from any company here. Some tiles were delivered broken - which can happen - and I followed their process to get replacements and had to be repeatedly chasing them up after being told that they would sort it and be back in contact. Needless to say they did not. I was then eventually informed that the tile was out of stock and that a refund for the broken tiles would be organised and be back in my account 'within 3 working days'. No surprise to find that has not happened and I am frankly tired of having to call them. If it were possible to give less than one star I would. To summarise: - Non-existent customer service - Extortionate delivery fees - Cowboy operation Just save yourself the hassle and headache and shop at Topps Tiles or B&Q.
Great service and communications. Will buy again
Deli
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