Tunstall, United Kingdom
Harewood St
N/A
+44 1782575575
Wheelchair-accessible entrance
Worst experience I’ve ever experienced when shopping for tiles. When we could eventually did find a member of staff to assist us and make a purchase. We were promised a delivery date and the tiles never arrived. When we chased the delivery up there was no explanation as to why it hadn’t turned up and no apology. We demanded a refund and we were made to wait all day and they insisted on us returning to the store instead of just resolving it over the phone. Will never be using them again. Appalling customer service.
like
Really nice people. We had quite a few tiles that we needed to replace in our bathroom and, to avoid us buying whole boxes, they sent out a large number of samples free of charge, which was much appreciated.
If you want your tiles the same size or square or patterns matching up this isn't the company for you.
Fantastic factory shop.
Superb customer service. Quick to respond. A pleasure to do business with
Deli
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