Mold, United Kingdom
1 Long Barn,, Pistyll Farm,
N/A
+441352744959
Avoid this company. Spent close to 5000 on a new kitchen a year last July and there are still parts missing. Been back to the store nurmours of times but not interested one bit. Poorest customer service ever, only interested in taking your money. Should be an option to rate as zero stars
like
DO NOT USE THIS COMPANY!! Totally unprofessional from start to finish. We spent 700 on a double oven, extractor and 'plate warmer'. We paid cash and stupidly only realised that we didn't receive a receipt once we got home, this took numerous emails by us and over a month before it finally got sorted. Double oven touch screen doesn't work and after paying an electrician to wire my plate warmer in it turns out it's actually an accessory drawer that looks identical to the plate warmer. ok these things can happen but what I find cowardly and disgusting is that the manager has chosen to ignore my my very polite emails, phone voice mails and denied all knowledge when I turned up in the showroom only to say he himself can't deal with it and somebody else will get back to me which of course they have not. I very rarely complain or leave bad feedback but I strongly recommend you stay clear of these cowboys as my experience has been shocking.
We ordered kitchen units from Mr Emberton's previous premises in Mold. We experienced problems with cupboard door fronts and a drawer. Our phone messages to the company were ignored so we went in person to the new premises. Mr Emberton promised replacements for the faulty items. Time passed and we heard nothing. Our emails and phone calls were ignored. Eventually managed to speak to Mr Emberton who said the matter was in hand with the company who supplied the units. Again heard nothing. Finally with no help forthcoming, we managed to source the items from a local supplier and fitted them ourselves. So much for the 10 year guarantee. Zero customer service.
Great choice and service, highly professional.
Deli
The best companies in the category 'Deli'