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Xerox (UK) - Uxbridge

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Uxbridge, United Kingdom

xerox.co.uk
Computer support and services· Printing equipment and supplies· Copy shop

Xerox (UK) - Uxbridge Reviews | Rating 3.7 out of 5 stars (5 reviews)

Xerox (UK) - Uxbridge is located in Uxbridge, United Kingdom on Uxbridge Business Park, Building, 4 Sanderson Rd. Xerox (UK) - Uxbridge is rated 3.7 out of 5 in the category computer support and services in United Kingdom.

Address

Uxbridge Business Park, Building, 4 Sanderson Rd

Phone

+44 1895251133

Accessibility

Wheelchair-accessible entrance

Open hours

...
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J

Josephine 247

Xerox UK are responsible for the digitalisation of medical records at Bedford Hospital, UK at present. They have outsourced this contract through Adecco. My daughter is currently working on this project. She has Ulcerative Collitius and has been told TODAY to take any times she needs to stop and eat or take a toilet break off of her actual lunch break of only 30 minutes. This is actually disgusting. Her condition requires her to eat little and often and unfortunately she has to visit the toilet a few more times a day than most people however, she works hard and doesn't take advantage. What kind of draconian company are you that she is not allowed to go to the toilet other than on her lunch half hour or if she does she loses the right to a break.

N

Nigel K

PERHAPS THE CEO OF XEROX SHOULD FOCUS ON XEROX AND NOT TRYING TO BUY HP! Picture your office, quiet, dead, unable to operate for 3 month end days at the busiest time of year! That is what Xerox has done to me. I have a page pack agreement with Xerox and a Xerox Phase 7100 printer which has not been working for 3 days. A 'gap in service' is how Kris in the outsourced customer service described it. The 2nd replacement fuser in as many months... another customer service rep told me 'sometimes the units delivered do not work' which now makes me questions the quality of every Xerox product. Most companies bend over backwards to help customers they have let down, but not Xerox. I would get in my car and drive 200 miles to fetch the part from their warehouse, but Xerox prohibit me, I would pay to keep spare parts and consumables, but Xerox prohibit me. As it stands, it would be cheaper for me to purchase a backup printer (it certainly wont be a Xerox), even those 1000's of 's tied up uselessly in idle equipment would be less than what Xerox has cost me in the last 72 hours! I would be extremely grateful if someone at Xerox UK would track me down so we can work out how to ensure this never happens again. Page Pack has such great potential, let down completely by its incompetent manager. 2 month update: No response from this awful business and again an idle printer.... If you are considering purchasing a Xerox printer think again and singing up to Automatic Supply Replenishment then think again... Twice in as many months we have had a Xerox printer stand idle due to failures in the ASR system and total incompetence from the outsourced business in Manila. Perhaps the Xerox CEO should spend more time sorting out the problem at Xerox rather than than trying to buy HP!

P

Philip Conway

Great people, always willing to help !

D

Diana Shevchenko

Absolutely not helpful staff on the phone, always one answer - go to the site.... Disappointment...

P

Paul Rogers

Great customer service

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