Portsmouth, United Kingdom
133 London Rd, North End
N/A
+447885812452
DO NOT HIRE THIS REPAIRMAN. He left my boiler in a worse state then when he found it, charged us full price for refurbished parts, and I had to employ someone else to fix his mistakes. After having trouble with my boilers water pressure, Joseph Vincent was sent to us via E.R.G. Facilities to perform a service and repair the issue. After the service I was informed I needed a new pump and valve. After getting both parts fitted, I was told I needed a new Mains exchanger. Having already paid 700 on work, then being told I needed to pay another 900, I decided to call another repairman in to look at my boiler. I found out the service form was not filled out completely and he failed to even clean the boiler. He fitted a refurbished pump and not a new pump, he also took my \broken\ pump without asking (I imagine to use for the next boiler he epairs\). He left one of the valves leaking, and the valve he replaced didn't need replacing, just a bolt on it. Most insulting of all though is the fact I didn't need a new mains exchanger at all and he left my boiler in a worse state then when he found it. So yeah, I nearly got conned out of nearly 1,700. Avoid this repairman at all cost. If he isn't ripping you off he's inept and shouldn't be attempting to repair anything.
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I turn my cupboard in an en-suite.
Having moved in, I discovered a damp problem I thought was connected to the position of the washing machine. I called Mr Vincent who arrived within the day, had a look and was able to not only provide advice on damp investigation (recommending a damp specialist) but also replumb the washing machine in order to prevent any further problems. Very friendly, very responsive - will be using again when I redo the bathroom!
I Can't begin to explain how upset I am with the service I received from Vincent home improvement.. after reading the reviews I had high hopes but no im out of pocket and left feeling like a proper mug. Hopefully in about three years I can save enough money to repair the damaged he did to my house.
Brilliant job done. Highly appreciated and thanks for the clean work.
Deli
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