Bangor, United Kingdom
10, Deiniol Centre
N/A
+44 3333040191
Wheelchair-accessible entrance
Bit of a wait to see an adviser but excellent service ,lovely helpful staff.
like
Very shocked with this shop just been in to get prices for a sim only upgrade and the sale assistant shouted across the shop that I was being fraudulent I asked him why and he said that I had given him the wrong name not sure how as its my name and my mother's name on the account I have access and my mother can upgrade the account not very professional shouting this all over the shop have informed him that I will be contacting my solicitor and have raised a complaint with Vodafone I went to O2 and they tell me that I am the 4th Vodafone customer to go to there shop today after very poor service UPDATE today had a call from the store manager very polite man apologising about the above complaint and the above service confirmed that the above was not being followed it was good to get a call and finally get the problem sorted think it shows that the manager takes every complaint seriously and wouldn't leave any customer with out a response . Thank you to the manager of Vodafone Bangor storefor the call back A for that .
My ears are still ringing from the screeching. No way to be appreciative towards a customer of 8 years (with a small gap before EU free roaming).
Fast and friendly staff definitely worth the visit:)
Poor service....needed to transfer info from old phone to new one and was told when purchasing from them a week ago to pop in store only to be told they don't provide this service at moment \u200d️ Store was empty bar the 3 staff!
Good helpful advise pleasant staff
The store was opened till 7 on late night shopping for Bangor ! The staff in the shop Owain and the girl didn't get her name were amazing helped me with the sale and nothing was too much for them. Definitely deserves my recommendation!
Feel reluctant to even give this store a star. Absolutely appalling customer service, the sales staff have no idea how to communicate. No manners, and extremely patronising, talking down to you, no respect. I recommend you just phone Vodafone directly, avoid this store all together. Extremely rude people.
Deli
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