Slough, United Kingdom
139 High St
N/A
+44 3333040191
Wheelchair-accessible entrance
I visited the Vodafone shop today and I was served by a very polite and efficient young lady called Mehnaz. I had a few queries and needed to buy some products. She was knowledgeable and patient and she served me during her lunch break. It was a very stress free experience
like
No consideration with regards to customer service. I was hoping my exchange would be made easy as I'm within my 14 day period, however they made it very difficult. I understand Corona has made things difficult, that being the case dont open stores if your if you're unable to help. As soon as i get home I will be cancelling my contract and going with a new provider.
The service by the 2 lads in there on Monday 20th July was fantastic. They were patient answering my very thick questions, organised their queue well. Good social distancing. Clean and tidy. A pleasure to be in there.
Super
Is it tomorrow open?
Useless, do not even attempt to answer their phones.
Having had issues with the telephone service and going around the houses time and time again just to try and leave Vodafone and get my PUK code, the 2 guys in store were excellent. Even after I left the store with no resolution and no code, they continued to follow up for me and called me within 2 hours of leaving the store with my code! Thank you so much, if only all Vodafone staff were as helpful!
I'm never disappointed with the customer service. great team, very friendly and help full
Deli
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