Warminster, United Kingdom
Center Parcs Longleat, Longleat Forest
N/A
+441985848000
We rented 3 bikes during our 4 night stay in mid September 2020. I hadn't been on a bicycle for about 20 years, so it took me a few hours to get used to it. However it was worth getting as the facility is huge and if you dont have much time between activities then you will need a bike to get around. They were welcoming when we picked them up, and we got a bike lock each when we picked them up. Easy to return them as well.
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Excellent services and really nice staff there to
Staff are very helpful and pleasant, but wow service is slow! It seems to take a very long time to speak to someone, lots of staff around all looking busy but not actually doing very much. We waited 10mins to pay for bike hire with only 1 person at the window being served. The queue behind just got longer and longer and still no one came to open another window.
We came here to try and rent bikes but were informed by security that this is a 'holiday park' and we were not allowed inside.
Bought a new scooter from the cycle shop for my toddler and the front wheerl fell off as he was riding it. I have asked for a refund but Centre Parcs say it is a franchise and therefore entirely separate from them and therefore any problems I have with purchases from that shop freewheelers is nothing to do with them. Interestingly the bill on my Visa states it as being from Center Parcs. The reason why I want this review to be well read is that if the cycle shop / bike hire centre can happily sell a scooter to a toddler where the frontwheel comes off soon after purchase what other safety issues are there, particularly as Centre Parcs makes such a big issue of being a safe environment to cycle. My recommendation if you still decide to use Center Parcs you avoid the bike hire centre.
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