Timken Way S, United Kingdom
St Lukes Medical Centre
N/A
+441604752666
1 week before Christmas my partner handed in our repeat prescriptions. I had a text on the 23rd to say mine was ready, she had nothing. She went over the whole of Christmas (in lockdown hell 2020) with NO meds for depression and anxiety. When we called after Xmas to find out what they were playing at, it turned out they had them all along and didn't bother to tell anyone. Absolutely neglecting their duty of care as a medication provider. DO NOT USE unless you have literally no alternative.
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I am absolutely disgusted that your members of staff are discussing in front of the public that they went for a drive to market harborough as they needed to get out of the house. My daughter is looking after coved 19 patients and it is people like your staff that will spread it and surely your staff should know better and abide by the rules like most of us are doing we would all love to be able to go to work like they do but we can’t as we don’t want to spread the virus. Maybe your staff need to be told to abide by the rules no going out unless it is for essentials or to go to work and that does not include buying a plant.
It's clean, well presented and staff are polite and well mannered and know the job well
Blister packs had missing pills for past 3 months, now refusing to make them as they keep changing, (they haven't changed, they just never get it right) Every 4 weeks I have to call them multiple times, as they blame the docs, so have to go back and forth between them and docs. Almost every dealing with them adversely effects my mental health. Avoid like the plague if you can/have a choice. The basic staff are quite friendly etc, just the pharmacist will only do the bare minimum of what they get paid/trained to do. Once said to me that they called my doctors, and they were supposed to get back to them, but they didn't, so instead of calling them, they just left it. Anyone who needs medication to stay alive, avoid this place!
Got there at 6.10pm tonight and they'd closed even though the sign on the door says they close at 6.30pm. Very helpful, NOT!! for people who work til late its not helpful when they close before the time it states.
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