West Bromwich, United Kingdom
27 Reform St
N/A
+441214087878
Food on time. Served hot and tasty. Good portion sizes
like
Loved it loved it Finally another place to go that’s nice inside. Has a good menu ana friendly staff. Read some reviews in here. Very mixed but we have been 3 times and enjoyed ourselves. Maybe people can’t handle the lovely decor. But we will be back again.
Wanted to try some nice grill and came here in hope of pleasant taste and the service. My first impression was the customer service which was awful and the girl at the bar seems unprofessional and rude to her customers. They are not even keeping good eye on hygiene as the waitress just brought the wet plates to my table and I had to call her again for tissues to wipe them. Food was tasteless, stale and overcooked. Just wasted my time and money. Staff definitely need professional customer service training.
Went there this afternoon, food was okay, enjoyed what I had expect my steak was not cooked to what I wanted (asked for medium rare I got medium well done) however the massive downside to this restaurant is the staff. Had one staff member chewing gum, incredibly rude and had no interest in being there. Other staff were clueless to what was happening felt like a burden every time I asked for something. The manageress (I think) was lovely the only staff member who was attentive. Staff members definitely needs hospitality teachings.
Visited with a large group of work colleagues, food took a while to be served but understandable with such a large group. The staff were great, drinks selection and price was good. I had the tomahawk steak of the menu, it was cooked perfectly, I'd even go as far as saying 1 of the best steaks if had. If I'm in the area again I'd definitely go back.
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