Whitstable, United Kingdom
Clover House, John Wilson Business Park
N/A
+443337720618
Student Tenant have been nothing but incompetent, non responsive, and unable to return deposit in time or at all at this rate. No student should use this service. They're apparently there to insure students do not get taken advantage of, you are less likely to be taken advantage with private renting. My first year deposit was taken from due to no fault of my own and lack of communication on their and the landlords behalf. When moving to another house for my second year and then letting them know I would not be there for my third year, my housemates were threatened to be kicked out. I kept paying my rent until the end of the tenancy and have now been waiting 2 months for my deposit to be returned, and not am having no response to my emails.
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Made us live with some random guy from another house, wouldn’t give our deposit back, the house was falling apart and completely overpriced, damp and mould was all over the house and the fridge literally broke as soon as something was put in it! Had a housemate drop out and they tried to make us pay rather than using his guarantor, took more rent than they were supposed to and didn’t give it back until 6 months later after our bank got them to return it!
Have been dealing with Student tenant specifically Jake - he has been really helpful in this process of letting student accommodation out and his service is 5*. I am pretty new to this market and he has been extremely professional, patience and very helpful. Managed to let out a few properties now with Jake and would recommend Student Tenant because of the service given by Jake. Thank you :)
On the whole I have had a decent service from this organisation, I have used for some years and Stephanie, Lauren and now Jake are all helpful.
Lauren and Luke from Student Tenant did a fantastic job and finding me a home for my second year at University. I couldn’t have asked for better service and communication throughout the process. Thank you so much!
StudentTenant provided an excellent service from start to finish. The site was simple to use and our ad was easy to upload. We were really pleased with the interest it created and we soon had very suitable tenants in place. What made ST stand out though was the personal service. They were always available on the phone and actually sorted any problems out straight away, rather than taking ages or being impossible to speak to. Would highly recommend.
Terrible company would not recommend they let the landlords throw away my university work and did not compensate me for this
studenttenant are fantastic. they found me some great tenants very quickly and the whole contract, deposit etc was quickly sorted. It was even free to list! I can't recommend them highly enough. They also do full management of the property too at a fraction of the cost of the high street.
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