Cambridge, United Kingdom
393 Newmarket Rd
$$$
+441223350321
N/A
Great spacious store/shop loads of selection across the board. Great show bathrooms and kitchens. Lots of paints and building materials. In store tile discounts are super good!! Will shop again.
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Staff are very friendly and there's usually at least one member who's quite knowledgeable if the questions are a bit more tricky. Often don't have what we're looking for but what's there is quite easy to find and generally well priced. Convenient location considering the other shops nearby and great that there's parking.
Shocking service from this branch particularly from William Baig who couldn’t measure the bathroom properly and tried to sell us more than we wanted. We ended up paying more than we were quoted for. Luckily this store is closing and he is now out of a job.
My thanks go out to a young man assistant called Jason, who helped us find what we were looking for. He also procured a heavy duty trolley as the item was rather heavy, loaded it for us and later followed us out and loaded the goods from the trollley into our car. As we are both pensioners, we would have struggleds to lift it, so we are extremely grateful to young Jason for all his assistance to-day and all carried out with a smile and lovely manner.
On initial purchase of a bathroom the service was reasonable, however on discovering a fault with the bathroom fittings which led to a water leak, the employees at Wickes Cambridge were extremely unhelpful. Nobody in the branch wanted to accept responsibility - there are countless numbers of “managers” but certainly no leadership. Bottom line is that if anything goes wrong with your bathroom or kitchen, good luck to you getting any help from Wickes Cambridge.
Had great service from Jason organising the tiles for my bathroom
Great staff and great service 100% recommend for everyone. Staff really nice and will help with the smallest issues
Going to be shutting down in August. Shame because it was a good store
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