Wigston, United Kingdom
18, Magna Rd
N/A
+44 1162771936
Delivery
AVOID this company! It's been 8 weeks since I have placed my order and it's still not arrived! I've been repeatedly promised delivery dates only to be let down. It was only a small order for some cut 2D sheets of acrylic. These guys NEVER respond to emails, unless it's for a quote. I now have to obtain a refund through my credit card. WHAT A COMPLETE WASTE OF TIME!
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Ordered two sheets of polycarbonate cut to the size I specified on their website ordering system, both sheets were cut oversized resulting in them not fitting in to the framework that they were intended for. Phoned up to complain but you can’t get past the reseptionists, they promised that I would get a call back but despite three phone calls and a email no one will talk to me let alone offer to sort my problem out. Result is almost 80 pounds wasted! Customer service is non existent, beware don’t order anything from these sharks. Trading standards will be my next stop if I don’t receive a refund in full.
The company completely failed to deliver the agreed order within anything like the timescale they gave. When the order finally arrived 2 of the most important pieces were missing. 6 weeks later they have still not resolved the issue and I have applied to my credit card company for a partial refund. Possibly the worst company I have ever dealt with.
Ignores emails, doesnt give refunds. Aaron is vile human constantly stealing peoples money, just read other reviews on here and make your own mind up
Awful company to deal with. Aaron Smith also owns The Polycarbonate Store and others. Will not respond to Emails requesting refund.
I bought five sheets of acrylic from this company's eBay shop and received four, one of which was the wrong colour. I'm leaving a review here as the delay caused by the complete lack of response has meant that I can no longer leave a review on eBay.
What a joke!!!! Over 2 month to get a small piece of acrylic and now I just got told that due to the size of the piece they will be an additional charge of 10! I ve called 4 times and got told that the item will arrive the week after my call! 2 months now I have been waiting for it ! What a customer service!!!! Avoid at all cost !
Liars
Deli
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