Glasgow, United Kingdom
240 Springhill Pkwy, Baillieston
N/A
+44 1417718463
My car insurance windscreen cover is subcontracted to this company. The chip repair technician was initially expected between 8:30 and 9:30. When not arrived, I was told the technician was scheduled for between 4 and 5. When didn't arrive, phoned up and was told the technician 'ran out of time' and wouldn't be there today. Throughout, I've had to chase status. This company are woeful on communication. Having waited around all day for a technician who failed to arrive, I've now been scheduled for 2 days later. What a poor company this is. I'll be complaining to my insurance company about the poor service.
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First off, started to remove screen but had brought wrong windscreen. I then had to chase them up for second screen. They then fitted a faulty screen. Perhaps third time lucky... Seem keen to have you attend at their depot rather than home service. Staff very polite and helpful however now considering complaint to insurance Company.
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