Wokingham, United Kingdom
27 Rose St
N/A
+441189799873
This has to be the best shop I visited when looking for my wedding dress for two really important reasons - 1) They do not stock a bad dress. I had two visits and know two other brides who went to this shop and none of us tried on a bad dress. The selection is honestly better than that of the big stores in London. 2) Their people are amazing - I was lucky enough to have Julie help me with the dresses on both of my visits and she really makes the whole experience. She is in no way pushy but really becomes part of the process and is so helpful and friendly. I wish they did bridesmaids dresses!
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I’ve just bought my wedding dress from Village Brides with the help from Julie & Zoe and the experience from start to finish has been amazing! I would recommend this shop to any bride - they are without doubt the best shop I’ve been in. They are so friendly and helpful and really go out of their way to make sure you’re happy. Thanks so much!! X
Visited recently looking for dress for my youngest daughter. Couldn't have had a better experience. Happy for her to try on variety of dresses, even those from the window display. Took time to make sure she was always comfortable and gave honest opinions and good advice. We didn't feel rushed or pressured into buying a dress. Actually ended up buying the first dress she tried on from another shop but even so would highly recommend Village Brides. Thank you so much for making our visit special.
Just wanted to say thank you Village Brides for making my daughters wedding day the magical day every girl dreams off. My daughter had firm ideas of what she thought she wanted but after the brilliant advice given she chose a completely different style of dress which looked amazing on her. So if anyone wants a personal honest consultation Village Brides is the place to go.
Village Brides have been attending our Wedding Fairs for years, Julia and the team are friendly, helpful, knowledgeable and stock a great range of dresses. your bound to find something you love :-)
What an amazing place. I have recommended many brides that I work with to go to this shop and when it was my turn to get married I couldnt think of anywhere else I wanted to go. You are made to feel so welcome by the girls and made me feel really at ease. I was given advise on what would suit me and they knew exactly what to try with me. The whole process was so easy and I would highly recommend Julia and her team to anyone!! I found my dress on my first visit and cant wait for it to arrive for my big day!! I wish I could go there every week xxxxx
Calling up on the phone Julie's personality and caring nature was outstanding we knew we needed to go hear from the support and determination of helping me find my perfect dress. Right from the moment of stepping into the shop Julie was lovely! I brought along my grandmother who is 87 and all her needs was met and thought of, I also brought my two children one aged 2 the other nearly 9 Julie was understanding , caring , playful and a complete star with my children. One having speacial needs she made it a very enjoyable exsperince for him. Nothing was to much. My sister got lost trying to find her way around , the man out of the men's department directed to her to the front of the shop, jumped in with her and showed her where the car park was behind the shop! True gent! I was determined I knew what I wanted , I couldn't have asked for more support. The appointment was one on one and I had full attention. My mum who also came along said it was faultless from start to end. I must have picked out / been shown / tried on 8 dresses plus time didn't mater we wasn't rushed. Julie done everything possible to make sure she could help me with my budget and thank you to my Gorgeous eldest son who picked my dress out of the great selection in the shop found me my perfect wedding dress. They even went to the effort to wrap up the head band and let my eldest son think he was giving it to me as a present. (Made him feel great) Wow the support I got of my family and Julie plus the lovely lady from the mans department was honestly more than I could have ever asked and hoped for it was incredible. Thank you all so much. Anyone looking for a great supportive honest bridal shop please give village brides a go worth the travel, staff and dresses are amazing! Thanks girls :-)
I was very disappointed with Village Brides and wish I’d bought my wedding dress somewhere else. What should have been a happy dress purchase ended up being upsetting, stressful and caused a lot of worry. I made the mistake of ordering a Rosa Couture dress, which is also run by the manager of Village Brides. The customer service was terrible, they told me at the last possible moment that the dress would be late. They were unapologetic, didn’t take any responsibility, and kept blaming their ‘supplier’ (i.e. the Rosa Couture supplier which they are responsible for). The manager of Village Brides and Rosa Couture was dismissive and rude. She didn’t see the irony in describing the delayed delivery dates from her supplier (i.e. Rosa Couture) as ‘unacceptable’. However when the dress finally arrived, the sales assistant was adamant that this delayed date was a completely fine. Using the manager’s own description, the service that Village Brides and Rosa Couture are happy to provide to their customers is unacceptable.
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