York, United Kingdom
77 Heworth Rd, Heworth
N/A
+44 1904426009
I have worked for Independent Home Living for last 3 years and have loved every single minute. A supportive company with lovely colleagues. Always striving to provide 5* care for our clients.
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We hoped to arrange care for an elderly relative with dementia and arranged a meeting. This involved 2 people taking time off work and significant travel. Unfortunately, no one showed up and no one called us to explain/apologise. We called them to find out if there was a problem and could not get through initially. When we did get through they tried to be helpful. The person due to meet us had to attend an emergency but they had failed to notify us. In the end were unable to help and were too short staffed to arrange another meeting for the next day. Needless to say we feel disappointed and let down and would not trust the care of a vulnerable relative to a company so lacking in organisation.
Deli
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