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Ray Chapman Motors York - Volvo Cars

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York, United Kingdom

raychapmanmotors.co.uk
Car service· Volvo dealer· Chauffeur service· Used car dealer

Ray Chapman Motors York - Volvo Cars Reviews | Rating 4.4 out of 5 stars (5 reviews)

Ray Chapman Motors York - Volvo Cars is located in York, United Kingdom on York Business Park, White Rose Cl. Ray Chapman Motors York - Volvo Cars is rated 4.4 out of 5 in the category car service in United Kingdom.

Address

York Business Park, White Rose Cl

Phone

+44 1904789789

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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Ales Erminio

Amazing experience, especially since this was our first \online\ purchase/lease without even meeting the salesperson on the other side or seeing the vehicle...initial contact was with Mrs Flint and she was super helpful and responsive even in COVID19 setup. She was the only one (and I've been shopping around for some time) who really tried to find the best option for us as we were looking for a stock vehicle with the most of our desired extras included...she was really super flexible and helpful and that's what made the sale!! I have to mention also her colleagues who took over in between, Mrs. Heselwood and Mrs. Firth who did a splendid job in making sure we were fully up to date with all the info needed and were answering all our questions. The vehicle (XC60) has been prepared on the date and was handed over by Mrs. Flint with full introduction and extremely helpful advice. Overall a very positive experience and a very personal touch to the car sales from everyone involved. Would definitely recommend them for your vehicle purchase and will definitely return for our next vehicle!

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Matt Worsman

Excellent customer service from Ray Chapman York, Working in the industry I tend to have high a high expectation when it comes to dealing with retailers. Not only were all expectation met, Mike and James's efficiency in answering my questions quickly means they went above. I would recommend to anyone looking to purchase a new or used Volvo to consider them first. even in these difficult times we are going through they still delivered a memorable experience for my partner. Great job everyone involved, Keep it up.

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Andrew Ferris

I bought a used Audi from Ray Chapman Volvo York a few weeks ago . I liked the car because of the low mileage , high spec and attractive price . I felt comfortable with Toms manner and the way my enquiry was handled . After I brought the car home , I initially had some issues With it ,So I rang the dealership and I raised my concerns and they quickly promised to fix the issues. We agreed a solution to get the car repaired and they were kind enough to assist me in a replacement car whilst mine was in for repair(which was essential for work and the kids). I can honestly say that everything that was agreed was done , they went the extra mile to help me out and I would go back to them in a heartbeat for another car in the future. Cars are complex things , and things do happen , but it’s how you handle the problem that makes all the difference. Thanks a lot Tom , James , Rob and the big man himself Mr Chapman .Well done chaps A*****

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Ian Fletcher

Service is paramount at Ray Chapman Motors. Tim needs a gold medal for all the help and simple, honest advice he provided through the whole process. I am now bimbling around in a brand new XC60 so cheers!!! Will definitely buy from them again.

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Charlotte Casling

Well I'm not sure I can say I was overly thrilled with my experience at Volvo York! The only good thing was getting a very nice courtesy car and the free coffee while I waited 4 hours for them to tell me my bill, after going in for a recall was going to be nearly 900 because volvo wouldn't cover the cost! It was only after I spoke to volvo UK that I discovered they had not decided if I should pay anything. My bill drastically reduced to 146! The engine warning light kept appearing and they had no idea at one point what it was. Each time I was told \it's nothing we have done\ rushed job I think. No apology when I was collecting the car not even a \see you again Mrs Casling\ rude!

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