Dudley, United Kingdom
10 Castle Hill
N/A
+44 1384242000
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
This place is an absolute joke signed a guest in but the second time forgot to bring a bill because she is elderly so no passport or driving license, was allowed in then confronted by two managers she’s not allowed in because of no proof of I’d, been going there for 20 years.very disgusted and never will be going there again, if they treat all loyal customers like this 6 months they won’t be trading.
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I love the variety and checking out different games, moving table to table and spend most time on roulette having a good strategic wins. after you banned me for winning too much. it is the biggest win in gambling career, for not spending my hard earned cash, in your low down outdated establishment with poor quality staff, needing a job just to work in dudley. so happy, ( bands make you dance) i wont spend a penny in there. if there is tsunami may the building go deeper for million years.
Staff at reception is just a joke! Cant believe such clouns working in casino! Seems like place got worse after re-construction
Went here just before lock down and the staff are so rude it’s unbelievable, I just recently became a member before my visit and that was my first visit and will DEFINITELY be my LAST!
Very very rude service. If you go to this casino be sure to not ask for any food.As the staff here like to have food menu but don’t like to serve it. We went as a group and was drinking and playing for a good few hours.Considering you’ve spent some decent amount of money you’d expect a good service.But no the staff behind the bar was appalling,The one lady with the green in her hair.Was terrible she was unable to work.And had a very bad attitude towards customers.Definitely wouldn’t go here again.And make sure if you and your mates are playing together.Do not touch his playing chips. As they will accuse you of robbing your own mate. Overall experience very very poor.
Great fun. This place offers free entry for all members. You need to be a member to enter but only need ID the first time you when sign up. Drinks are a fair price and there are plenty of the usual casino games. They also have great pool table that are very well kept.
Nice to visit onece a month
Very dated but has enough gaming tables and slot machines bar seemed well stocked, valet service at tables. We had some toasted sandwiches arrived quickly and were nice. Staff pleasant and chatty
Deli
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