Bedford, United Kingdom
Garage, Wharley End
N/A
+44 1234756166
Delivery
I bought a BMW in January as the price was competitive compared to other dealers. I was drawn in by the price but not by the reviews. Big mistake. The full service history advertised was not stamped in the book as you would expect. When inquired I was told that it is all on the BMW I drive system which it was not. There was a cracked indicator lens on the passenger side door when I bought the car and I was told that this will be replaced later. I took the car around a month and half later due to technician availability and various other reasons to get it fixed which they did. However during the process the technician damaged the mirror cover. I was not notified of the damage. I noticed the crack and when I inquired about it I was told '' I don't know ''and accepted no responsibility. Also there is a noise every time I press the central locking button and it doesn't seem to push the rear door lock to pop up so that the door can be opened from inside. I was told that is because of the child lock is been engaged. Anybody could see that clearly there is a problem with that door as the other 3 doors doesn't make the same noise. I am waiting for a resolution. My advice is pay that extra bit and go to a reputable dealer to avoid these frustrating issues. A definite one to avoid in my opinion.
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My wife and I purchased a vehicle from this company recently. We were impressed with the customer service and at no point did we feel pushed or pressured into buying a vehicle. We also appreciated the trust in allowing us to test drive the vehicle without having someone needing to be beside us. It is definitely recommended to visit here when searching for your vehicle.
I sold my car to them, they gave me a good offer and as soon as I accepted it the money was in my account. Friendly and helpful service.
Sold many vans/cars to Matt at his Ampthill branch - brilliant service from start to finish. Highly recommend!
We have just purchased a vehicle from Motorhouse Group in Cranfield superb service, Darren was very helpful and informative , the vehicle was valeted and in superb condition when we collected it. Would highly recommend this company and would definitely go back again
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