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BT Local Business Coventry

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Coventry, United Kingdom

business.bt.com
Telecommunications service provider

BT Local Business Coventry Reviews | Rating 2.9 out of 5 stars (5 reviews)

BT Local Business Coventry is located in Coventry, United Kingdom on Unit 7, Oak Court, Keresley End. BT Local Business Coventry is rated 2.9 out of 5 in the category telecommunications service provider in United Kingdom.

Address

Unit 7, Oak Court, Keresley End

Phone

+44 2476708040

Accessibility

Wheelchair-accessible entrance

Open hours

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P

Paula Walkington

BT Local Business Coventry have been managing our account for several years. I thoroughly recommend Ashleigh G, who offers amazing service and support when we need it. We have an allocated account manager, Thomas P, and he gives good advice and service. We have been very happy with all aspects of their service. If you are looking for a local supplier, give them a call and see for yourself.

J

Jayden Bains

Chrystal coms trading as BT local business did a great job of managing and installing the latest solutions for my barber shop, would strongly recommend putting your business services in the hands of these guys. will look forward to dealing with them again in 24 months.

D

Danny Arch

AVOID THIS COMPANY AT ALL COSTS. They represent BT for local businesses. Lied to and have a telephone system that is not fit for purpose.

N

Noob Trader

Assisted me for years and have always looked after me. Can’t really complain.

M

Mrs Warner

***DO NOT USE THIS COMPANY WHO SELL THEMSELVES AS BT LOCAL BUSINESS*** Our office apprentice was duped into resigning a contract with this company. We had happily utilised their services without any problems for a period of 2 years when we needed a sales call facility added to our service. Our staff member emailed to confirm it was being added to our current contract term (1 year remaining) & it was advised that she just needed to sign a document. She was emailed a 5 year re sign document within 10 minutes of her email & signed without realising they were tying us into an unwanted extension of services that was never even discussed. We did not request this provision & were completely unaware what had happened until 2.5 years later (as not even detailed on quarterly bills) when trying to terminate the contract. Whilst we can evidence that we did not request these services, BT will not cancel the contract because a staff member signed a document, despite their error & the fact it was someone on an approved apprenticeship without any company authorisation to do as such. Do not use this company, they cannot be trusted. We will be taking our complaint to the ombudsman.

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