Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Nationwide Building Society
Trustfeed Score 2.7
Petersfield, United Kingdom
Caroline
Friendly polite staff, some who seemed new from my last visit. They were happy to take time to explain things to me.
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Skipton Building Society - Newark
Trustfeed Score 5.0
Newark, United Kingdom
Gertrūda
The best financial institution I have ever dealt with. Customer service is a top notch - very approachable and professional staff. Pleasure to deal wi...
Trustfeed Score 4.5
Seaford, United Kingdom
Martyn Oakland
All of the team were amazing helping me resolve a problem with my Nationwide Credit Card. They spent considerable time on the phone with the credit ca...
Trustfeed Score 4.4
Chard, United Kingdom
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Skipton Building Society - Colne
Colne, United Kingdom
Luke W
Visited today for verification of my current account for my savings. Good prompt service and sorted quickly
Skipton Building Society - Dorking
Trustfeed Score 1.0
Dorking, United Kingdom
Glenn Durcan
The blonde man in there was appaling. Terrible attitude. Go elsewhere.
Yorkshire Building Society
Leeds, United Kingdom
Skipton Building Society - Penrith
Trustfeed Score 3.0
Penrith, United Kingdom
Principality Building Society
Pontyclun, United Kingdom
Trustfeed Score 3.5
Bilston, United Kingdom
schannan smallman
Customer service is just rude. That's 2 different staff members that have tried to make me feel small
Skipton Building Society
Skipton, United Kingdom
Alison Metcalfe
This location is a car park at the back of a garage!!!!!!!!! Despite trying twice Google won't remove it.
David Hodges
all the staff in Dorking this right all really helpful
Kirkgate Shopping Centre
Trustfeed Score 4.0
Bradford, United Kingdom
Abigail Lawn
Shops are doing well during Covid in protecting us
Trustfeed Score 4.6
Olney, United Kingdom
Alan
Like the counter people very helpful
Trustfeed Score 3.8
Newry, United Kingdom
Mark Mcgrath
Staff extremely helpful anytime i have had to go in.
Newtownabbey, United Kingdom
William rainey
this is a shocking building society. stuff and managers are rude. they tell you that they don't need your custom and you are keep to close your accoun...
Trustfeed Score 3.6
Morecambe, United Kingdom
Steve Jackson
A .. One of the best banks. Customer care and loyalty to the customers. I would highly recommend to anyone, who wants a bank that actuality cares. Spo...
Skipton Building Society - Leeds
George Stephenson
Frirendly staff
Leeds Building Society
Cumberland Building Society
Trustfeed Score 4.2
Pontypridd, United Kingdom
meryn williams
Friendly staff. I do hope this branch will not close. I have been impressed with Nationwide as a bank.
Trustfeed Score 3.4
Carrickfergus, United Kingdom
Andrew Finn
Opening times not great. Staff encouraging to use machine in branch for transactions. I like to deal with people. Only take 5 bags of change per day s...
Trustfeed Score 3.2
Ashton-under-Lyne, United Kingdom
Phil Popland
Absolutely shocking service. 3 o'clock closing get real should be open till 6 o'clock. I work 12 hour shifts. I went today to put a cheque in place cl...
Trivett Hicks Estate Agents & Lettings Agents In Hereford
Hereford, United Kingdom
Miriam Zoeller
Jeremy and his team were really great - they helped us sell our shared ownership property, offering a much more reasonable rate than other agents. Thr...
Ludlow, United Kingdom
Apex Estate Agents
Bargoed, United Kingdom
Stacey Oram
Highly recommend. Very helpful, reliable and accurate when in need of house valuation. Will be using this company and recommending to others in the fu...
Trustfeed Score 4.8
Boston, United Kingdom
Gazza 29
Always great Customer Service. Even more so during these challenging times.
Accrington, United Kingdom
James Clark
Very friendly staff and a nice branch
Skipton Building Society - Barnoldswick
Barnoldswick, United Kingdom
Belfast, United Kingdom
Connor Kinnear
Best in town!
Ballymena, United Kingdom
Michael Carey
Always find staff to be attentive , courteous & professional. At all times. Means so much & costs nothing. Well done staff.
Furness Building Society
Lancaster, United Kingdom
Mary Oz
A proper building society with good ethics. Lots of charity linked savings accounts, and decent interest rates for savings and mortgages. Very friendl...
Trustfeed Score 2.4
Coleraine, United Kingdom
Cardiff, United Kingdom
john burcher
Like most banking institutions, they continue to close local branches which makes it difficult for a lot of customers to get to. I'm a pensioner but t...
Tonypandy, United Kingdom
David Williams
Helpful, friendly and knowledgeable staff work here!
allan james
Lovely friendly and efficient staff. Thank you for dealing with my request quickly.
Harrogate, United Kingdom
Bob Wardley
I had to write to tell you about the amazing experience I had today at Harrogate. Great service from both the counter and reception team. Nothing seem...
Dunfermline, United Kingdom
Gerry Tyrrell
Have been a mortgage customer of YBS for the last 13 years, where mortgage products have rolled a couple of times, had a remortgage, a purchase and sa...
ryan parker
Really glad I switched to Nationwide last year, my experience with them has been 100% positive, the Hereford branch has fantastic customer service.
Trustfeed Score 3.3
Montrose, United Kingdom
Davie McKinnon
Friendly helpful staff
Leiths Group
Dalkeith, United Kingdom
Preston, United Kingdom
Gerry Dawson
I met the ignorant arrogant nationwide employee I have ever come across today, standing at the door at Preston Nationwide branch. 13.00hrs
The Cambridge Building Society
Newmarket, United Kingdom
Colin Breckon Joinery Ltd - Joiners Middlesbrough
Middlesbrough, United Kingdom
The West Brom - West Bromwich Building Society
Tipton, United Kingdom
Noreen Grant
Checked opening times before travelling. Said 9.30 to 12 .30pm. was already closed at 12.15. wasted journey
Wolverhampton, United Kingdom
Raymond Wiliams
Great staff, good service
Broadstone, United Kingdom
Frank Turner
Popped in Thursday to deposit 3 thousand pounds in cash, but was told by some disgusting looking woman that we had to use the machine. I said it swall...
Trustfeed Score 4.3
Bridgend, United Kingdom
Mair John
Best Building Society around... Much better than Santander etc... Very Helpful
Saffron Building Society Ware
Ware, United Kingdom
Skipton Building Society - Skipton
Dave Sage
Superb! Such friendly and helpful staff. Really encourage and help the kids understand and take control of their accounts. Support local charities and...
Burnley, United Kingdom
julie cockett
Never had any issues with nationwide..been with them for above 20 years. Great, helpful staff. Always found them to be polite too!
Forfar, United Kingdom
Fiona Ramsay
Nationwide have always looked after my finances and mortgage fantastically. The staff are wonderful. I do feel their current opening times rather conf...
Trustfeed Score 2.8
Alton, United Kingdom
Len Oxton
I can only sing the praises of all the staff at the Alton branch with being so helpful and friendly be it by personable visit or telephone contact . K...
Skipton Building Society - Clitheroe
Clitheroe, United Kingdom
Stephen Rothery
Great branch with helpful people.
Trustfeed Score 3.9
Durham, United Kingdom
AM Anderson
Rude and patronizing staff who seem to place more importance on personal mobile phone calls in customer facing areas than actually looking after custo...
Bedford, United Kingdom
Neil Harvey
Poor service not open Saturday
Newcastle upon Tyne, United Kingdom
Paul Humphreys
Very helpful with sorting a power of attorney, thank you
Haywards Heath, United Kingdom
Raphael Millin
Staff were very friendly , especially for 9am on a Monday morning! Nice little branch with a few cash machines and enough staff on hand to make sure y...
Portsmouth, United Kingdom
Abigail Emma Darling
Only small gripe, can be under staffed to how busy can get. Really great branch with fantastic customer service.
Rushden, United Kingdom
Harry Dogg
Very helpful staff, welcoming and kind
Progressive Building Society
David Mcilwaine
Great service by great people
Stockport, United Kingdom
robert harrison
I recently suffered a bereavement', the staff were so professional, I wasn't aware of what was being done on my behalf, I was helped through a catastr...
Dominic Downs
Brilliant service, in branch or by phone. Never have to wait when calling Carlise for services. Staff in branch are amazing. Nothing is too much troub...
Thame, United Kingdom
Tim Newell
Friendly prompt service from people you get to know!
Ipswich, United Kingdom
Richard Beeby
The staff here have always been exceptionally helpful and will do their best to assist however they can. Service is speedy and there's a number of ATM...
Yorkshire Building Society Offices
Richard Teale
I was looked after by a customer adviser he was very helpful in setting up my app on my phone for your branch really polite nothing to much trouble te...
Airdrie, United Kingdom
Mary Armstrong
When are the opening and closing times going back to normal because 10am - 2pm is an absolute joke. I’ve already started work by 10am and don’t finish...
Solihull, United Kingdom
Tanveer Shah
Amazing service from Eliz. She definitely represents gold standard of customer service. Sorted out all I needed to reset my mobile banking in no time.
Trustfeed Score 4.1
King's Lynn, United Kingdom
craig heredge
Very friendly and helpful staff
Taunton, United Kingdom
Mandy B
Brilliant service in the face of all the restrictions. Pleasant and helpful staff who were faultless in the face of people queuing and needing help.
Holyhead, United Kingdom
Trustfeed Score 2.5
London, United Kingdom
Peter Yale
All they bang on about is use internet or do it online. The cash machine is invariably out of order. All these bank staff think they are above us ,the...
Aberystwyth, United Kingdom
Darren Watson
Great service and fantastic team
Leek United Building Society
Ashbourne, United Kingdom
Nottingham Building Society
Trustfeed Score 4.7
jack taylor
Good people good service they know how to look after your money
Swansea, United Kingdom
Derek Hinds
Study this ad very closely as they have moved but still insist on heading ad with old location photos read every detail dont trust your eyes. Not help...
Tracy Bates
Great staff here
St Albans, United Kingdom
United Kingdom
Jonny OldBoy
Nice people work here. They are not robotic like some in this service industry. Alway try to be efficient and professional. They have been especially ...
Trustfeed Score 3.1
Ferndown, United Kingdom
Gillian Stevenson
First time we have been in the bank since March and lockdown. Have just paid money in by other means . Did have to wait outside in the queue. But it w...
Merthyr Tydfil, United Kingdom
Newcastle, United Kingdom
Grib Edge
Hello, How long can a CEO stay in his/her position when you report profits fall 33% and your latest financial results show a drop in profit from 516m ...
Tipton & Coseley Building Society
drew reidy
4 months into the mortgage application at the moment, no updates, rude staff. Our chain is on the brink of collapsing due to the incompetency of this ...
Haverfordwest, United Kingdom
Ty Thomas
Always pleasant, friendly and helpful. What more can you ask for?
Lanark, United Kingdom
Brian Barrett
Loving the money
Nottingham Building Society Head Office
Nottingham, United Kingdom
Beck Wyld
I absolutely love this lot. We've needed to be in contact with them a lot while buying a house. Every member of staff I've spoken to has gone above an...
Llangefni, United Kingdom
Gethin Morgan Jones
Very good service
Bangor, United Kingdom
Good staff.welsh speaking.very chearful
SMG
Staff there are very helpful & personable
Hamish McDonald
opened two accounts here recently. All staff were very friendly.
Sutton, United Kingdom
Janeane jj
Very friendly and very clean
Harlow, United Kingdom
N S
Great place. You receive a warm welcome from the staff member at the door and are politely guided to the relevant area. All staff are highly trained a...
Trustfeed Score 3.7
Sale, United Kingdom
Margaret Tognaccini
Banked with only the leeds for many many years in sale have now got the perfect team running it never have a problem very helpful young man Martin plu...
Darius Nekonam
The best experience ever. The best staff i ve ever seen with the best customer service. very friendly and helpful. They make you feel welcomed and spe...
Ebbw Vale, United Kingdom
Jackir Jewell
Got there and they were closed due to the virus. I rang them from my car, to see if another branch was open and they invited me in and served me. Alwa...
Epsom, United Kingdom
Andrew Nelson
Impeccable customer service, friendly staff.. Charity Events held regularly for local charity's..