Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Nationwide Building Society
Trustfeed Score 2.7
Petersfield, United Kingdom
Caroline
Friendly polite staff, some who seemed new from my last visit. They were happy to take time to explain things to me.
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Skipton Building Society - Newark
Trustfeed Score 5.0
Newark, United Kingdom
Gertrūda
The best financial institution I have ever dealt with. Customer service is a top notch - very approachable and professional staff. Pleasure to deal wi...
Trustfeed Score 4.5
Seaford, United Kingdom
Martyn Oakland
All of the team were amazing helping me resolve a problem with my Nationwide Credit Card. They spent considerable time on the phone with the credit ca...
Leominster, United Kingdom
Peter Johnson
Excellent. Thanks!
Trustfeed Score 3.5
Blandford Forum, United Kingdom
Kevin Sawyer
Extremely friendly great branch
Trustfeed Score 4.4
Chard, United Kingdom
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Skipton Building Society - Colne
Colne, United Kingdom
Luke W
Visited today for verification of my current account for my savings. Good prompt service and sorted quickly
Skipton Building Society - Dorking
Trustfeed Score 1.0
Dorking, United Kingdom
Glenn Durcan
The blonde man in there was appaling. Terrible attitude. Go elsewhere.
Nottingham Building Society
Trustfeed Score 4.7
Lucy Torn
Every time I have been in, I've been seen quickly. Staff are lovely.
Yorkshire Building Society
Leeds, United Kingdom
Penrith Building Society
Trustfeed Score 4.9
Penrith, United Kingdom
Richard Cleasby
Have found to be excellent, always looked at individual circumstances, and always try to provide useful solutions, cant recommend enough.
Skipton Building Society - Penrith
Trustfeed Score 3.0
Principality Building Society
Pontyclun, United Kingdom
Wigan, United Kingdom
Teresa Newman
I receive good interest on my savings and the staff are always friendly and helpful and never too busy to spend time explaining things.
Bilston, United Kingdom
schannan smallman
Customer service is just rude. That's 2 different staff members that have tried to make me feel small
David Hodges
all the staff in Dorking this right all really helpful
Blackwood, United Kingdom
Kirkgate Shopping Centre
Trustfeed Score 4.0
Bradford, United Kingdom
Abigail Lawn
Shops are doing well during Covid in protecting us
Trustfeed Score 4.6
Olney, United Kingdom
Alan
Like the counter people very helpful
Trustfeed Score 3.8
Newry, United Kingdom
Mark Mcgrath
Staff extremely helpful anytime i have had to go in.
Newtownabbey, United Kingdom
William rainey
this is a shocking building society. stuff and managers are rude. they tell you that they don't need your custom and you are keep to close your accoun...
Trustfeed Score 3.6
Morecambe, United Kingdom
Steve Jackson
A .. One of the best banks. Customer care and loyalty to the customers. I would highly recommend to anyone, who wants a bank that actuality cares. Spo...
Leeds Building Society
Trustfeed Score 3.4
Carrickfergus, United Kingdom
Andrew Finn
Opening times not great. Staff encouraging to use machine in branch for transactions. I like to deal with people. Only take 5 bags of change per day s...
Trustfeed Score 3.2
Ashton-under-Lyne, United Kingdom
Phil Popland
Absolutely shocking service. 3 o'clock closing get real should be open till 6 o'clock. I work 12 hour shifts. I went today to put a cheque in place cl...
Ludlow, United Kingdom
Yorkshire Building Society - Local Agency
Minehead, United Kingdom
Apex Estate Agents
Bargoed, United Kingdom
Stacey Oram
Highly recommend. Very helpful, reliable and accurate when in need of house valuation. Will be using this company and recommending to others in the fu...
Trustfeed Score 3.7
Northampton, United Kingdom
Ash& Kush
Card got blocked. and i went there to unblock it as thats what they told me on phone. I got there. They told me should be fine in 24 hours. Only to fi...
Trustfeed Score 4.8
Boston, United Kingdom
Gazza 29
Always great Customer Service. Even more so during these challenging times.
Marsden Building Society
Trustfeed Score 4.3
Nelson, United Kingdom
Jenny Collier
I have recently been dealing with the staff from, I believe, the Burnley office. I cannot praise them enough for their friendly, professional manner a...
Belfast, United Kingdom
Connor Kinnear
Best in town!
Ballymena, United Kingdom
Michael Carey
Always find staff to be attentive , courteous & professional. At all times. Means so much & costs nothing. Well done staff.
Furness Building Society
Lancaster, United Kingdom
Mary Oz
A proper building society with good ethics. Lots of charity linked savings accounts, and decent interest rates for savings and mortgages. Very friendl...
Trustfeed Score 2.4
Coleraine, United Kingdom
Trustfeed Score 4.2
allan james
Lovely friendly and efficient staff. Thank you for dealing with my request quickly.
Harrogate, United Kingdom
Bob Wardley
I had to write to tell you about the amazing experience I had today at Harrogate. Great service from both the counter and reception team. Nothing seem...
Pontypridd, United Kingdom
Dunfermline, United Kingdom
Gerry Tyrrell
Have been a mortgage customer of YBS for the last 13 years, where mortgage products have rolled a couple of times, had a remortgage, a purchase and sa...
Trustfeed Score 3.3
Montrose, United Kingdom
Davie McKinnon
Friendly helpful staff
Leiths Group
Dalkeith, United Kingdom
Preston, United Kingdom
Gerry Dawson
I met the ignorant arrogant nationwide employee I have ever come across today, standing at the door at Preston Nationwide branch. 13.00hrs
The Cambridge Building Society
Newmarket, United Kingdom
The West Brom - West Bromwich Building Society
Tipton, United Kingdom
Noreen Grant
Checked opening times before travelling. Said 9.30 to 12 .30pm. was already closed at 12.15. wasted journey
Wolverhampton, United Kingdom
Raymond Wiliams
Great staff, good service
Broadstone, United Kingdom
Frank Turner
Popped in Thursday to deposit 3 thousand pounds in cash, but was told by some disgusting looking woman that we had to use the machine. I said it swall...
Saffron Building Society Ware
Ware, United Kingdom
Skipton Building Society - Skipton
Skipton, United Kingdom
Dave Sage
Superb! Such friendly and helpful staff. Really encourage and help the kids understand and take control of their accounts. Support local charities and...
Burnley, United Kingdom
julie cockett
Never had any issues with nationwide..been with them for above 20 years. Great, helpful staff. Always found them to be polite too!
Trustfeed Score 2.8
Alton, United Kingdom
Len Oxton
I can only sing the praises of all the staff at the Alton branch with being so helpful and friendly be it by personable visit or telephone contact . K...
Vernon Building Society
Trustfeed Score 3.9
Stockport, United Kingdom
Daniel Johnson
Staff are inpatient and rude to the elderly ,took my mum their as she needed some money they didn't seem to have time for anyone it was asif they were...
Bedford, United Kingdom
Neil Harvey
Poor service not open Saturday
Newcastle upon Tyne, United Kingdom
Paul Humphreys
Very helpful with sorting a power of attorney, thank you
Haywards Heath, United Kingdom
Raphael Millin
Staff were very friendly , especially for 9am on a Monday morning! Nice little branch with a few cash machines and enough staff on hand to make sure y...
Rushden, United Kingdom
Harry Dogg
Very helpful staff, welcoming and kind
Cowbridge, United Kingdom
Thame, United Kingdom
Tim Newell
Friendly prompt service from people you get to know!
Solihull, United Kingdom
Tanveer Shah
Amazing service from Eliz. She definitely represents gold standard of customer service. Sorted out all I needed to reset my mobile banking in no time.
Trustfeed Score 4.1
King's Lynn, United Kingdom
craig heredge
Very friendly and helpful staff
Taunton, United Kingdom
Mandy B
Brilliant service in the face of all the restrictions. Pleasant and helpful staff who were faultless in the face of people queuing and needing help.
Hamilton, United Kingdom
Alan Craig
Have my own and my son's account here and they have helped us greatly. Really nice staff
Stockton-on-Tees, United Kingdom
Tracy Davies
I took money to put in my partner's saving account they won't take it. he has no card and can not get there during the week as bank is shut Saturdays ...
Holyhead, United Kingdom
Trustfeed Score 2.5
London, United Kingdom
Peter Yale
All they bang on about is use internet or do it online. The cash machine is invariably out of order. All these bank staff think they are above us ,the...
Darren Watson
Great service and fantastic team
Skipton Building Society - Bristol
Bristol, United Kingdom
Emily Lovegrove
Always helpful. Always friendly. Always trustworthy.
Leek United Building Society
Ashbourne, United Kingdom
jack taylor
Good people good service they know how to look after your money
Stevenage, United Kingdom
Swansea, United Kingdom
Tracy Bates
Great staff here
St Albans, United Kingdom
United Kingdom
Jonny OldBoy
Nice people work here. They are not robotic like some in this service industry. Alway try to be efficient and professional. They have been especially ...
Skipton Building Society - Bournemouth
Bournemouth, United Kingdom
Trustfeed Score 3.1
Ferndown, United Kingdom
Gillian Stevenson
First time we have been in the bank since March and lockdown. Have just paid money in by other means . Did have to wait outside in the queue. But it w...
Newcastle, United Kingdom
Grib Edge
Hello, How long can a CEO stay in his/her position when you report profits fall 33% and your latest financial results show a drop in profit from 516m ...
Tipton & Coseley Building Society
drew reidy
4 months into the mortgage application at the moment, no updates, rude staff. Our chain is on the brink of collapsing due to the incompetency of this ...
Haverfordwest, United Kingdom
Ty Thomas
Always pleasant, friendly and helpful. What more can you ask for?
Lanark, United Kingdom
Brian Barrett
Loving the money
Nottingham Building Society Head Office
Nottingham, United Kingdom
Beck Wyld
I absolutely love this lot. We've needed to be in contact with them a lot while buying a house. Every member of staff I've spoken to has gone above an...
6 Market Place
Berkeley, United Kingdom
Monmouth, United Kingdom
S V
Pleased to see the branch is back open after repairs to the building. The staff are friendly and knowledgeable. Not a lot of space inside, so occasion...
Bideford, United Kingdom
Michelle Crate
Normally I have reasonable experience here but this morning I feel as if the guy was being really standoffish and stubborn and rude because I didn't d...
Bangor, United Kingdom
Gethin Morgan Jones
Good staff.welsh speaking.very chearful
Hoddesdon, United Kingdom
Synergie Financial
Gillingham, United Kingdom
Newcastle Building Society
julie robson
Very nice staff.very helpful.I am proud to be a customer of the Newcastle building society.all through covid 19 they have put the customer first.
Hamish McDonald
opened two accounts here recently. All staff were very friendly.
Harlow, United Kingdom
N S
Great place. You receive a warm welcome from the staff member at the door and are politely guided to the relevant area. All staff are highly trained a...
Doncaster, United Kingdom
Lisa
The staff who I have interacted with have all been friendly, great customer service and willing to help in any way they can. Even in sticky situations...
Truro, United Kingdom
James Brown
Yet again, another long queue waiting outside. This branch only had two tills open despite the size of branch that could easily handle more. The staff...
Dartford, United Kingdom
Barry Mlow
Used this branch for the first time yesterday and i was very impressed with the level of service I received. Very professional and polite, I'll be bac...
Darius Nekonam
The best experience ever. The best staff i ve ever seen with the best customer service. very friendly and helpful. They make you feel welcomed and spe...
Ebbw Vale, United Kingdom
Jackir Jewell
Got there and they were closed due to the virus. I rang them from my car, to see if another branch was open and they invited me in and served me. Alwa...
Skipton Building Society - Croydon
Croydon, United Kingdom
Keith Pettitt
Best building society in croydon. Polite staff. Manageress 10 star.
Macclesfield, United Kingdom
Grays, United Kingdom
Ajay Dhillon
Quick service. Great staff.
Monmouthshire Building Society Whitchurch Agency In Beacon Ifa Ltd
Cardiff, United Kingdom
Philip Broomfield
The staff at Macclesfield branch are an exceptional team. Our needs have always been met with great patience and respect - and we have been challengin...