Thornton-Cleveleys, United Kingdom
122 Victoria Rd W, Blackpool
N/A
+44 1253821691
I HAD EXCELLENT. SERVICE AS I HAVE ALWAYS HAD IN THE MANY YEARS FROM THE FIRST DAY THEY OPENED IN St. GEORGE'S AVE. ALWAYS POLITE AND HELPFUL. D. DRANSFIELD.
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It's good to have shops like this on your local high street just a mile from where you live. My (old) Dell monitor recently developed a glitch so I called into Computers Direct (while I was parked outside the shop - another advantage) to explain my issue and ask for solutions. Simon, the owner, gave me impartial advice and showed me two alternative monitors from which I chose the one closet in size to my faulty monitor. There was no hard sell and the price seemed so good that I bought it immediately without pursuing a repair option to my faulty one. The premises were Covid compliant and Simon was very courteous and seemed very knowledgeable so I am surprised at some of the comments which I've read below, especially when you consider his reasoned responses. My interaction with Computers Direct was mainly retail rather than repair but it was clear to me that there was a high degree of technical competence and I would have no hesitation in returning for any kind of technical service. I'll finish by saying that when I checked the online price of the LG monitor I purchased, it was very competitive being close to the bottom end of the range I found from other retailers who offered the identical product
Very unhelpful and way overpriced, wanted to take my laptop away overnight and charge me a \standard\ 40 just to look at it! and extra for diagnosis and fixing! (I'm reliant on my laptop for work) I knew the problem was a simple one which could have been sorted there and then within minutes but I was told they weren't able to open the laptop up in the shop due to covid (so where do you fix them?) Took it to another local computer repair shop who diagnosed the issue and rectified it within minutes at the cost of 10 ! Major difference! This isn't doing your business any favours especially in these difficult times.
Great service, reasonable price,will defoe use again
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