Macclesfield, United Kingdom
141 Park Ln
N/A
+44 1625432777
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Recently visited Park Lane Opticians for an annual checkup for glasses and contact lenses. As always Sarah and the team were amazing and the service excellent! Sarah was so professional and explained all the details of my prescription and any changes. I needed new glasses and contact lenses so Naomi looked after sourcing a frame that I would like. Naomi pulled out all the stops to ensure I got a frame I really liked! Overall Park Lane Opticians are the best opticians I have used, I feel each time I go there I get 5 star service! Many thanks to Sarah, Naomi and Emma for superb customer service! A very happy customer indeed :)
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I recently visited Park Lane Opticians for my routine eye check. From the moment, I walked through the door it was obvious they were expecting me and I felt valued. I was taken to an amazing piece of equipment which took photos of the surface of my eye and right to the back of the eye ball. This was a new acquisition which is obviously expensive so to the re investment in the business to the value of the client pleased me. I always receive the personal attention of Sarah, the practice owner, where I she showed me the photos taken previously and tested my vision, explaining everything as she went. As this visit was during the pandemic, the whole procedure had been thoughtfully thought through creating a totally covid safe environment, even with a pre-visit phone call to check where I, or a member of my family was suffering from the effects of covid 19. I left feeling that I enjoyed the experience and the level of care, which I suspect you will not get from the high-street chains. I look forward to my return visit !
I have been using Park Lane Opticians for many years/pairs of glasses. A very thorough eye examinations with everything explained. Great variety of glasses, with an honest what suits you and doesn't. Great customer service, would not go anywhere else in Macclesfield. (re these Covid times, you will feel very safe)
My 10 year old son has been going to Park Lane Opticians for a number of years now and we wouldn’t go anywhere else, the choice of frames for young children are fantastic and really stylish. The staff are brilliant and always made to feel really welcome, the whole process from appointment booking through to glasses collection is spot on.
This is an excellent opticians. I made an appointment during the COVID-19 pandemic and the service received was outstanding. Sarah was very well adapted to working under difficult circumstances and the whole process of having a scan on my eye was carried out quickly, efficiently and safely. Well done and thank you. I would highly recommend
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