Southampton, United Kingdom
87 Southampton Rd, Park Gate
$$
+44 3304605542
N/A
Outdoor seatingNo-contact deliveryDeliveryTakeawayDine-in
Bar on siteGender-neutral toiletsGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerCocktailsKids' menuLate-night foodOrganic dishesSmall platesSpiritsVegetarian options
We knew it would be busy when we were planning to visit, so we booked a table to ensure we could get in for a birthday lunch. In the lobby of the restaurant there was no social distancing in force and there were too many people stood waiting to check in. The restaurant looked already to the point of being full and I believe government guidelines were being ignored to get as many guests in as possible. The table we were given was marked \closed for social distancing\ but the hostess just whipped the sign away and seated us there, in between 2 other occupied tables. We were told we had the table for an hour and a quarter and this seemed to be where there was a problem as during this time we only saw 1 other table leave despite 7 other tables being occupied when we arrived. I made a complaint to the manager, after via social media, who argued that we were sat at a table they deemed to be 1m from other guests but it's not like they're going to admit they're flouting the rules to earn more money! Despite all this we decided to stop for lunch, we weren't letting the lack of distance ruin a birthday at a restaurant chain we have previously really enjoyed. We both started with Jack Daniels chicken strips, which were ok, a bit on the soggy side from what I remembered. I couldn't believe the 7 price tag! Then I ordered grilled chicken and was told halfway through my starter that I couldn't have it because it was still frozen. Upon re reading the menu (re: high prices!) I opted for another breaded chicken dish, which was still a rip off. We didn't stay for dessert as our allotted 75 minutes for the table was up. Overall we won't return to this restaurant but might try another in the chain at a later date. For now the prices do not accurately reflect the quality of food you're receiving, you'd be better off at Harvester.
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Really lovely food and great service! Went for my partners birthday and he was gifted a huge slice of birthday cake! Very impressed!
Visited tonight and we had the best experience for many years. We haven't dined out since pre-lockdown and we couldn't have picked a better restaurant. We were welcomed by a lovely woman wearing a mask so showed us to our table. All staff were wearing masks which is really reassuring for anxious customers like ourselves. The social distancing procedures were very well executed with loads of space between tables, team in masks and the team cleaning thoroughly the tables and seats etc. Our server, Dave, was brilliant and a true entertainer who just seems to love who he does. Fantastic visit, thank you Friday's!!
Had a little birthday meal for my son and they did a good job of making him feel special, even with all the Covid restrictions. Very grateful to the greeter at the door who made a fuss of him on arrival and also Shannon our server, who was again, very welcoming. Food was good - the usual fare you expect from TGI's and little lad enjoyed his piece of cake.
Fantastic experience. The lady on the door was so friendly bubbly and personal.
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