Southend-on-Sea, United Kingdom
42 London Rd
$$
+44 1702817170
N/A
DeliveryTakeawayDine-in
Wheelchair-accessible entrance
It was a surprise that it wasn't busier, but it was set out to allow social distancing. The choice was slightly reduced, but that was mainly on the cakes, and they didn't have a children's menu. The staff were mostly friendly and helpful. The ice cream and the crepes were delicious. I had wanted a crepe that came with strawberries, milk choc sauce and milk choc shavings, but I wanted to substitute the milk choc for white choc. I was surprised to be told that they can't swap items on a particular dessert but you can add an item (at additional cost) or subtract an item, which ultimately means that you end up paying more for more or paying more for less. Besides that little blip the food was delicious and as it was Eat Out to Help Out prices it wasn't bad at all. Not sure how happy I'd be to pay the full prices unless it was a special occasion
like
Lovely desserts, the waffles are sometimes burnt depending on how many toppings you get. Reasonable prices, nice staff who actually listen to complaints and deal with them appropriately. The photo booth doesn't work very well and many people got cut off a photo with 6 people in it and even 3 people in a photo doesn't always work
Staff are friendly and polite, the menu is extensive and we are always served quickly at the tills, even when it is busy. During the pandemic there is hand sanitiser available and staff support customers with social distancing whether they are eating in or taking out. The food and drinks are well worth the money and always impressed.
Pretty nice, with nice sundaes. Cones were stale though. Terrible cones!
Good atmosphere, friendly staff. But didn’t feel like enjoyed much. Waffle was good and ice cream was okay but not wow!
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