Leamington Spa, United Kingdom
22 Park St
N/A
+44 1926337648
On-site services
Fantastic, efficient and good value for money. They worked quickly to clean & attempt repair on my water-damaged macbook. Explained my options for replacement of components at a reasonable price and then worked very quickly to retrieve the data onto my new laptop. Cannot recommend them enough tbh
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I rather hastily wrote this company a good review several months ago for upgrading the processor in my computer. It was only when I saw my temperatures that I knew something was wrong. Spa Computers had applied the most ridiculous amount of thermal paste and also damaged my CPU cooler. Not only that, but they refused to take responsibility because, in their words, as soon as you open your PC case, your warranty is void. I asked them to fix and refit my cooler, only to hear 24 hours later that suddenly my motherboard or processor was broken. Again, Spa Computers refuses to take responsibility for this. The next day, after I had complained, it was magically fixed and I picked the PC up. There was no issue with the system, other than the fact that the CPU cooler fan had been mounted on the wrong side! One technician in particular was extremely rude and condescending. When explaining about the cooler, he’d huff, puff and shake his head at me. Not the most professional approach, really. This is a company to avoid. EDIT: Thanks for the massively unprofessional and abusive reply, further proving my point about your company’s poor customer service. I do find it funny how you’ve replied here and ignored my response to you on Facebook, where I proved you wrong about the thermal paste issue. Once again, the only one lying here is you. I didn’t ‘dismantle the whole machine’, I removed the cooler and asked you to refit it because it was visibly broken thanks to your previous work. You do appear to be clinging onto the warranty issue, which is not at all what this complaint is about. In fact, in the shop I even told you that I wasn’t bothered about the warranty and just wanted the cooler refitted. My review was made to highlight the extremely low quality of work carried out by your company, which is being backed up by your abusive response to my review. Perhaps potential future customers will see this conversation and think twice about using your services.
Took in a PC with a corrupted Raid 10 disc set. Very pleasant and helpful staff who communicated clearly and frequently. I hoped that they could read at least some of the data on the drives but, in fairly short order, they got the whole system back up and running again. I would certainly use them again and recommend them to everyone else!
Excellent Customer Service, with very friendly and knowledgeable staff. Their prices are very reasonable, and quality of the work (repair) in my case was top class. Highly recommended local business.
really happy with the service. Took my Fujitsu laptop to another computer shop who messed me around and tried to charge me a fortune. These guys sorted it out the same day and had it back to me. Really happy. Friendly helpful guys as well.
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