Etchingham, United Kingdom
barnfield business park, Church Ln
N/A
+441580819054
Great facility, and I’ve found Mat (the owner) to be a very helpful, knowledgeable and pleasant guy. His workmanship on the carpet lining, flooring, seat fitting, diesel heater and the gas installation in my T5 is absolutely top notch – I’m completely delighted with his work. No wonder he’s so busy – victim of his own success!
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Terrible customer service, mediocre workmanship, totally disorganised and excuse after excuse about why something hadn't been done, checked or fallen off the van, as soon as we drove it off the forecourt! Our bodywork/paintwork, has started to show signs of rust within a couple of months and the supposed 12 month guarantee promised on this has not been rectified or honoured. Beware of the friendly, helpful facade of Mat, the owner. Once he has your custom, he will avoid all direct calls but eventually provide you with answers to queries via email, that at best are ridiculous and at worst are out and out lies. As for the invoices he eventually provides...well lets just say, he may have some issues with the HMRC if they came knocking! Avoid at all costs.
Full conversion completed on our T5 by Mat and his staff, very professional, very helpful, good craftmanship, very pleased with the work completed, I would recommend Sussex Kampers to anyone. Thanks Mat and the team. Pete
If the new site gives the same good service but with better workshop and office for Mat it will all be amazing.
Have now gone bust - insolvency notice dated Feb 2017 on internet
I left 6 or 7 messages hoping somebody would get back to me to book in for a service. Forget it! Never answer the phone and if they do they will never get back to you. Hopeless customer service.
Deli
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