Neath, United Kingdom
15 New St
N/A
+44 1639643235
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
I attended my appointment and everything was great. I defiantly felt safe and was impressed by the way staff handled everything. The male optician was a bit standoffish, and I didn’t really feel he tested my eyes properly. I will see when my glasses arrive. But to be fair he did his job and made sure everything was ok. The ladies on the shop floor were very kind and nice. I felt comfortable as I sat there with them going through the extras and payment. The one big bug bear I have was that I had to walk into the shop whereby I am normally in a wheelchair. I can walk and I did and was offered a chair as as I went in. I don’t know what would have happened if I turned up on a bad day and wasn’t able to walk? Or if others in wheelchairs that can’t walk? All things considered it was an ok experience.
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Attended the store in Neath recently for a contact lens after care appointment. The team are very friendly and professional. Following all social distancing guidelines. Thank you and well done!
Always lovely staff that explain things simply.
Super quick delivery of replacement glasses especially during lockdiwn.
Wonderful staff. Excellent service.
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