Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Tsb Bank
Trustfeed Score 3.5
Fraserburgh, United Kingdom
Pauline Masson
Nice and friendly :)
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Trustfeed Score 3.1
Leeds, United Kingdom
Robert Ellison
Reduced opening hours to 10-2? Why, your still paying the staff just to sit at home through Covid, wish i could i still have to work 12 hours,
Trustfeed Score 3.2
Newark, United Kingdom
Daniel Vout
Credit where credit is due!! Great customer service from Gary and Julie at the bank. Helped me sort out some difficulties with a loan application and ...
Bilston Post Office
Bilston, United Kingdom
Rasma Woops
So basically if you want to collect your parcel you will have to stand outside in the queue for half an hour. Absolutely ridiculous if you ask me. And...
Minehead, United Kingdom
dj cavenue
APPALLING! I have a local business and account here; all I wanted was to change over two notes for two bags of change but was denied because it was a ...
Trustfeed Score 3.8
Northampton, United Kingdom
[not Derfjerk]
bad
Trustfeed Score 4.1
Alton, United Kingdom
Christine Mcleod
The staff are friendly and helpful. Special thanks to Karen who is always brilliant.
Bedford, United Kingdom
Barbara Dainton
I have always found them very helpful and polite. They have always helped with my questions and done the best to answer them.
Trustfeed Score 4.2
Wallington, United Kingdom
Everton Soares
The best customers service! Best bank in Uk! Well done for all of you made this year and still doing for the people around the London! Well done to ge...
Trustfeed Score 2.7
Newcastle upon Tyne, United Kingdom
Usman Amin
Some staff members are very polite and nice hence three stars and some thinks they are above everyone coming in to use the bank.
Trustfeed Score 4.7
Tenbury Wells, United Kingdom
Craig Coleman Outdoors & Bushcraft
Staff are rude, nosey and judgemental
Gloucester Post Office
Trustfeed Score 3.6
Gloucester, United Kingdom
Dave Alma
Good size main post office. Good Covid procedures in place. Friendly, helpful staff.
Trustfeed Score 2.8
Wolverhampton, United Kingdom
julian ellam
After switching my business account to TSB Wolverhampton all staff have been extremely helpful and friendly, they have gone above and beyond in my eye...
Swansea, United Kingdom
Peter Haynes
Dear Sir/Madame, I Today spoke to a lady at T.S.B. & she was a LOVELY PERSON, GOOD AT HER JOB, POLITE, JUST WONDERFUL , Her name is BETHAN & because o...
Bridlington, United Kingdom
Mark Bates
This is the place to go if you want to see long queues for the counter service. Often one person on counter only. They basically have someone walking ...
Truro, United Kingdom
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Cardiff, United Kingdom
Jay Walford
Really pleased with the branch - received a call today from Jonathan who i’ve had a meeting with previously. Nice to see TSB are looking after their c...
Trustfeed Score 3.4
South Shields, United Kingdom
john emerson
Very friendly staff
Billingham, United Kingdom
Patrick Healy
Helpful, friendly staff.
Trustfeed Score 5.0
Hereford, United Kingdom
Judy Postans
Everyone in the Hereford branch is always very helpful & friendly. The staff know who you are & that makes a big difference to my banking experience.
King's Lynn, United Kingdom
Jeannette Hill
Cash machines inside. Staff helpful.
Preston, United Kingdom
Dee Millington
ThanQ Stuart for everything you did for us today. It was really good to see everyone again. And the up dated branch looks really good. Great service...
Newport, United Kingdom
Annmarie Pritchard
Lovely and friendly staff always polite always sort my problems with my card
Southgate Post Office
Trustfeed Score 3.9
London, United Kingdom
Mike Peters
I was Overcharged by 40% to send PPE to people that needed it. My small packages should have been classed as small letters but instead were classed as...
Trustfeed Score 2.5
Hamilton, United Kingdom
John Ross
Staff helpful really welcoming and comfortable for a bank. Avril is really great with customers see her if you have any questions when you go in.
Trustfeed Score 3.7
Elgin, United Kingdom
steven mcarthur
Brilliant! Great help setting up an account for my son. All handled by branch staff via emails and phone conversations due to covid restrictions. Ever...
Rossendale, United Kingdom
Saidul Islam
TSB RAWTENSTALL best staff in Rawtenstall Friendly. so helpful And kindly. Carole she nice MANAGER.and so all the other stuff as well. THANK YOU FOR O...
Trustfeed Score 3.0
Skegness, United Kingdom
Wigan, United Kingdom
Julie Jolley
Linda couldn't do enough for us. Sorted our mortgage, critical illness, house insurance and gave us advice on our pension . Linda talked us through ev...
Trustfeed Score 3.3
Frome, United Kingdom
Danni Glasig
I love this bank, super helpful always there for you, and great offers for you in saving account etc.. is worth popping in.
Stoke-on-Trent, United Kingdom
David Healey
I would like to thank you, especially Lana Beech, who has dealt with my account from the start a couple of months ago. The service has been exception...
Dunfermline, United Kingdom
Duncan Fair
Banked in this branch for years. Always good service.
Sunderland, United Kingdom
paul bell
Staff really helpful and polite. It's a pleasure visiting here every time
Goole, United Kingdom
Matt Griggs
They closed my branch in Thorne so I use Goole mostly now. The staff are friendly and no complaints there but now all of a sudden they have reduced th...
Trustfeed Score 2.4
Cheltenham, United Kingdom
Leonor Z.P
I enjoy going to the bank! Several of the friendly staff recognise me, and they are always polite, helpful and patient. Really pleased I changed to TS...
Ipswich, United Kingdom
Katie
Good bank friendly staff really pleased still a counter service . Look forward to when they are back opening normal hours. Feels safe at this present ...
Trustfeed Score 4.0
Buckie, United Kingdom
Siegfried Winkler
Telephone number 01542/349998 not recognised. Have to go into the branch. Friendly people.
Trustfeed Score 1.0
Tavistock, United Kingdom
Trustfeed Score 4.8
Stourport-on-Severn, United Kingdom
Goldie Kandola
Great services provided by great staff. Highly recommended.
Motherwell, United Kingdom
thomas crawford
Due to all this virus carry on not allowed in to Coatbridge branch to deposit money must use ATM to deposit in Ur account but if Ur a business u can p...
Glasgow, United Kingdom
Mateusz Scigala
Bank in Shettleston never been open today till 4. O clock. At 3.53 was dark I. N nobody inside. I was checked opening hours before go to ban was sure ...
Lerwick, United Kingdom
Stevenage, United Kingdom
Aaron Thompson
Quick and easy visit in the afternoon. The staff were helpful and asked if everything was going alright with my account and if I had any questions
Nantwich, United Kingdom
dale titus
Had terrible experience recently with TSB been a customer for 12 years and whilst I was away abroad I received letters saying they're closing my accou...
Felixstowe, United Kingdom
Ash De Silva
Only letting 2 people in at a time, not a bad idea, no qr code to scan or log book to sign, not a good idea..
Witney, United Kingdom
Oldbury, United Kingdom
Carol Lee
Have been a customer for years and have always received good service. Still good service even with Covid19 restrictions; good spacing between customer...
Trustfeed Score 2.3
Inverurie, United Kingdom
John Bailey
Very rude......And that is putting it politely on here.....They need to go to classes to learn manners and to learn to smile.
Southampton, United Kingdom
Brett Hoy
Gave account and card, then 2 weeks later closed it, would not tell me why? ..... computerter says no.... it was only a current account no credit aske...
Trustfeed Score 4.5
Barnstaple, United Kingdom
Ronalld Squire
It's a nice bank staff are very helpful all in all its a pleasure to bank there
Trustfeed Score 2.9
Edinburgh, United Kingdom
galaxy_wolf
I have been in this Bank for 50 years and Ive never had any problems with the service or the staff who I have always found friendly and helpful
Sacriston Post Office
Trustfeed Score 4.3
Durham, United Kingdom
C B
A fine example of a local post office , stocking all necessities for all walks of lowlife. The one necessity I needed when visiting was a bathroom. Th...
Morpeth, United Kingdom
Linda-Jaine Clair
Excellent service both friendly and professional.
Greenock, United Kingdom
Craig Jackson
Really disappointing customer service from Susie. Attended this branch earlier today to change my address (TSB seem to be the only bank that dont let ...
Alloa, United Kingdom
Neil Hoban
Website for TSB Alloa says open until 5, when you get there, only open until 2. Drive 11 miles to put some cash in and arrive 20 minutes after 2 only ...
Salthouse Post Office - Risedale Road
Trustfeed Score 4.9
Barrow-in-Furness, United Kingdom
Laura Jeffrey
Used this post office so much for putting money into my bank account during lockdown. So much better than having to trail into town. And so helpful to...
Allerton Post Office
Bradford, United Kingdom
Dawn Hemming
Post office has closed until November because the Coop closed. Sign on shutter says Post Office will reopen in November 2020 and the Coop will be a fr...
Doncaster, United Kingdom
Gerard Didcock
Always a warm welcome , staff are always on hand to help , alwaysbwilling to go the extra mile to help customers
Morden Post Office
Morden, United Kingdom
Pavlo Poluektov
This is my local Post Office branch, hence I use its services quite often. I have never had any issues, neither bad customer service from the staff. I...
Chichester, United Kingdom
James
Hopeless bank, hopeless staff.
Somerton, United Kingdom
Sandal Mains Post Office & Card Shop
Trustfeed Score 4.4
Wakefield, United Kingdom
Craig Fernyhough
Great service by the gentleman behind the counter providing change for our business
Daniela Dzurova
I was assisted by Sanchez and very kindly helped us with everything we needed. Very Professional ! Thank You !
Arbroath, United Kingdom
Pauline Jackson
A sad state of affairs when the TSB couldn't even organise a money transfer abroad, even when given the relevant details. Plus myself and the other cu...
West Bromwich, United Kingdom
tanya timmins
Worst bank EVER!!!!!!! if your banks ever frozen done expect it any time soon please avoid its a total joke no one knows what there doing your passed ...
Bournemouth, United Kingdom
James Richards
The teller asked me to remove my motorcycle helmet so she could get a clear image of me on cctv. I explained there's no point as I was wearing a hat a...
Aberdeen, United Kingdom
Malks Stewart
Stand and wait all day can be a nightmare,one or two cashiers working when there should be 4 especially when the bank is out the door
Telford, United Kingdom
Colin Whitehead
TSB has been my bank for over 50 years and visited on Monday 18 June 2018 after a number of years of using other banks nearer facilities. I have been ...
Carmarthen, United Kingdom
Anna Martin
Staff are amazing and always so helpful and friendly
Keighley, United Kingdom
roy sunderland
doesnt deserve any stars what a bad bank this really is, dont answer phones in branch and call centres give you false information and lie to customers...
Brixton Road Post Office
Kristina Kanter
Unknown working hours, awful service. Pharmacy and post office queues are merged and it causes chaos. Someone always jumps the queue and post office a...
Croydon, United Kingdom
Daniel Clay
Incompetent. Please Croydon, employ staff who understand what is needed to set up account. Website and phone centre say one thing. You say another. Ta...
Trustfeed Score 4.6
Exmouth, United Kingdom
Sam Spencer
Top drawer this place
Trustfeed Score 2.0
Norwich, United Kingdom
Trustfeed Score 2.6
Coventry, United Kingdom
Miki
Manager is rude and unhelpful, doesn't help or tens to the customers need. Horrible place to be. Go sign up to a different bank.
Walsall, United Kingdom
Richard Jenkins
I have always experienced friendly, helpful counter staff. The TSB staff have been more than capable of helping me with any enquires that i have had. ...
Maxwell Drive Post Office
Linda Sutters
I love my local post office, I use it maybe 4-5 times a week. They go over and above to make my visit as easy and as pleasant as possible, love my cha...
Huddersfield, United Kingdom
Andrea Mills
The staff at this branch are outstanding. Always friendly and very professional. professional
Maida Hill Post Office
Patrick N'jie
I find most of the staff here are friendly and helpful. Since the Post office introduced more and more services. Queuing times are ridiculous and this...
Whitehaven, United Kingdom
Banbury, United Kingdom
Andrew
Great Bank, knowledgeable and friendly team, that make you feel like an individual. Highly recommended.
Hounslow, United Kingdom
Pavan Kumar
They closed the branch with out any notice or the notice at the entrance doesn’t say when they are open again. Website has no reference to closure. St...
Warrington, United Kingdom
Jacob Stokes
Probably one of the more stable banks in recent times I highly recommend this sensational bank. The interest rates are good and the staff are always p...
Shrewsbury, United Kingdom
Tracey Hill
Staff are always very friendly but sadly the opening hours are useless!!
Derby, United Kingdom
Best TikTok videos TiKTok
I come in to bank quie till door only one poor lady serving I have to wait 34mnt get late from work all peoples on que are saying we trying to move ba...
Highgate Road Post Office
A A
No complaints. Post Office gets overwhelmed sometimes due to the sheer amount of people posting stuff.
Watford, United Kingdom
Joanna Oleszczuk
I am really happy with the TSB bank. The stuff is always nice and helpful. I had an appointment booked with Radhika, she is a really lovely lady, she ...
Inverness, United Kingdom
Lee Brogan
Tsb banks I used to have an account with tsb just over 20 years ago now I can remember I did leave about a 1 and pennies in the Account but because I ...
Flint, United Kingdom
yvonne haynes
Great staff. Nice to deal with a human rather than over phone or internet.
Bedlington, United Kingdom
Alan Brown
Ok bank but very slow only 1 are 2 staff on.. need more staff on front
Harrow, United Kingdom
Clarke Inverary
I received bad customer service from one of the staff when i wanted to deposit money into my account. The lady told me to use the machine, I replied ...
Stirling, United Kingdom
Rumba Getz
Wasn't in, using machine outside.
Crawley, United Kingdom
Zain Malik
good bank
Saint Helens, United Kingdom
Kirk Lowe
All the staff are pleasant and helpful, I just wish we had more branches open.
Leicester, United Kingdom
Antonia Doyle
Needed to speak to someone urgently at my local bank.... Still trying 4 days later and know that I'll have to make a trip into the city to get issue r...
Chatham, United Kingdom
Martin Weller
hard to get through to, hardly ever answer the phone
Dumfries, United Kingdom
aoife Alcina
I’d give 0 stars if possible, tsb know what it stands for the s*** bank. Countless issues trying to contact them sorting any issues , money magically ...
Wrexham, United Kingdom
Indy Jones
It's an ok bank, they're never rushed to do anything, which is a pain, but make less mistakes that way. Always pleasant and friendly. Fairly helpful. ...
Enfield, United Kingdom
Harriet Hyland
Went in today to open a current account as the website was being glitchy for me and the staff could not have been more helpful. My proof of address wa...
Kingston upon Thames, United Kingdom
Josh Cudo
First class treatment alot quicker than most banks excellent staff. Fantastic customer service been going to this branch years