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Citizens Advice St Helens

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Saint Helens, United Kingdom

sthelenscab.org.uk
Citizens advice bureau

Citizens Advice St Helens Reviews | Rating 3.9 out of 5 stars (8 reviews)

Citizens Advice St Helens is located in Saint Helens, United Kingdom on Millennium Centre, Corporation St. Citizens Advice St Helens is rated 3.9 out of 5 in the category citizens advice bureau in United Kingdom.

Address

Millennium Centre, Corporation St

Phone

+44 1744737866

Accessibility

Wheelchair-accessible entrance

Open hours

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S

Simon Glover

Spend an over hour 9am until 10:15am on the phone every Monday trying to get an appointment. Eventually get through from the constant engaged tone only to be told all appointments have gone and to try again next week. Or attend one of the drop in sessions, wait an hour or more to be seen, then get told to phone for an appointment on Mondays for anything other than the most basic of general advice. ( See phone comment above ) Obviously, people who need this service, those that cant afford solicitors must have all the time in the world to waste ( NOT!) On a positive, when eventually, ( likely several weeks later) you do get an appointment with the right advisor, they are very informative and helpful. Its just a shame they dont have a better appointment system in place. So my advice, if its its something urgent, do it yourself. If you have the time to waste, go for it.

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Peter Jones

Very friendly, non-biased, proffessional service with a broad knowledge of help and supportive advice.

P

Peter Alldritt

Could not have been more helpfull

K

Karl Cunliffe

A total waste of time, I tried on several occasions to talk with somebody but their lines are always busy and you get put into a cue for a long long time. I will not bother phoning them ever again

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Aziz Ibraheem

Took the time out from work to specially see them in person. Yes they were very helpful but said I'd have to book an appointment for the service I needed. Why couldn't I book it then I'm not sure. Instead I was told to call a number. Believe me you can call the number non stop for hours everyday and you'll struggle to get through. Maybe take another day off work to just go sit with the phone all day to try get through. No answer machine or queue system or anything.

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R 666.

Good job.......

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Andrew

Great help

K

Keith Lewis

Thanks.

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