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West Way Nissan Birmingham

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Sutton Coldfield, United Kingdom

westwaynissan.co.uk
Nissan dealer· Business center· Car repair and maintenance· Car service· Used car dealer· Car dealer· Car repair and maintenance service

West Way Nissan Birmingham Reviews | Rating 4.1 out of 5 stars (5 reviews)

West Way Nissan Birmingham is located in Sutton Coldfield, United Kingdom on 127 Chester Rd, Streetly. West Way Nissan Birmingham is rated 4.1 out of 5 in the category nissan dealer in United Kingdom.

Address

127 Chester Rd, Streetly

Phone

+44 1215028170

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Car washOil changeRepair services

Open hours

...
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A

Abid Hussain

I normally service my car from Acocks Green Nissan Dealer who have now closed. Expecting the same experience was not the case. I just had a lovely call from Andrew the service Manager at this Dealership, we have come to a Mutual understanding and moving forward I will be going back for my annual service with High expectations. Just want to say a Big Thank you to Andrew for setting the record straight.

G

Good Vibes Only

All perfectly fine. My qashqai service free washing was done within 2 h. Great job!!! Marvin is of a person who deal with me so I can suggest him only. Thanks

T

Tammy Pedwell

The staff were all polite and made sure we were ok. Jacob was brilliant from start to finish. He kept us informed and up to date through the whole process. I would definitely recommend and and use again. Plus we love our new car

D

Dizzle

Some serious snobbery going on here. Had several bad experiences at this particular branch over the phone. Both my wife and I on separate occasions have been spoken to with a degree of disrespect that you don't expect from any company. Especially such a large company after repeat business. The lady I spoke to (whos name I don't know) regarding booking a service and MOT, made me feel like as though I was wasting her time. To the point I apologised for invonvienceing her and would go somewhere else. To which she replied, \do what you want\. Maybe this person was having a bad day. That been said, regardless of personal emotions, the customer always deserves your best quality customer service. I now travel over to a branch in acocks green, which out of my way but the customer service and after care is better. I would like to add I have had posivtive interactions with the sales team. I was seen by an asian gentleman on my last visit, (whos name escapes me) but was very helpful. Its a shame about other members of the team letting the branch down.

C

Colin Hayden

Excellent customer service

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